2018 Prius Bluetooth Connection/Pairing Issue

Hello all!

I just picked up a new 2018 Prius Two about a week and a half ago. I've been very satisfied with the vehicle thus far, but I've just recently started having some issues with the Bluetooth connection to my phone.

While at the dealership, my salesperson walked me through pairing my Moto X 2014 to the vehicle. Everything went fine with the pairing, and the first 2 or 3 times I drove the vehicle, my phone connected to the vehicle with little complaining (except that it wasn't transferring all of my contacts).

A few drives later, however, I noticed that the head unit wasn't displaying my phone's battery or signal information. Additionally, my phone kept vibrating every couple of seconds, popping up a notification saying "Connection request from TOYOTA Prius." When I pulled off the road to accept the request, nothing happened. When I checked my list of saved devices on my phone, the vehicle did not appear, although the Prius reports that it has my phone saved.

I have been unable to connect my phone to my Prius since, so I've just left my phone's Bluetooth off. Today, I decided to try and repair my phone to the Prius. After a few minutes of just trying to get the car to appear in the nearby Bluetooth devices list, I attempted twice to pair my phone to the car. Both times, the Prius reported that the pairing was successful, but my phone just kept saying "Pairing..." while the vehicle waited for me to give it phone and audio permission. I was never prompted to give the vehicle those permissions on my phone. I did get the usual "confirm PIN."

Has anyone ever seen this, and has anyone found a solution to this? Thanks!