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2018 Toyota Prius Purchase with a Theft Code line item charge?

Discussion in 'Newbie Forum' started by ToyotaLTP, Aug 29, 2018.

  1. MMBH

    MMBH Member

    Joined:
    Apr 12, 2018
    155
    43
    0
    Location:
    USA
    Vehicle:
    2017 Prius Prime
    Model:
    Premium
    One other thing to watch out for is the tire fees (for recycling in advance apparently legit here).... They tried to charge me for the spare tire (that doesn't exist with the 2017 prime!) It was only 5$ but it's the principle of the matter as well as 5$ times how many sales adds up over time... and they sell lots of Primes at this dealership... not that they will get rich off this underhanded practice, but they were charging for something that I did not have so I should not have to pay the fee...
     
    Tyfly likes this.
  2. ToyotaLTP

    ToyotaLTP New Member

    Joined:
    Aug 29, 2018
    6
    0
    0
    Location:
    Sacramento, CA
    Vehicle:
    2018 Prius
    Model:
    Three Touring
    Yup I did mention to corporate ....corporate told me to talk to local customer relations at that particular dealership and that went no where as she backed the dealership claim up even more so...and never returned my calls or emails. So blackballed. Doesn’t matter learned an important lesson from this sale. Gave up the ghost in trying to get 200 plus dollars back which includes interest for 5 years mind you. Gave up the ghost little pebble me vs the Corp. I lose and won’t waste any more time. Thanks all who have responded with great tips and ideas. Love my Toyota Prius albeit the sucky experience.
     
  3. Mendel Leisk

    Mendel Leisk Luddite

    Joined:
    Oct 17, 2010
    55,058
    38,445
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Your fight is with the dealership, not Toyota. Any consumer watchdog in your area? Contact them?