50,000 mile service.

The fuel injection cleaning they will do is pouring some crap in your fuel tank...so pass.

 

Just another one of the stealership scams to separate you from your money. FI cleaning is a popular one. Water pumps are another.

 

what is the scam with WP?

 

If that's the wording they used, very shady. As you noted, it's not in the Maintenance Schedule outlined by Toyota.

Sadly, this pushing of superfluous services is probably instigated by the bosses there. You could run it by the Service Manager, or just look into another dealership.

 

One maintenance item you should consider which is not on the recommended list is to change the transaxle (transmission) fluid. You can do this yourself or pay a mechanic about $120. It does not involve an expensive transmission flush, just a straight drain and fill.

 

Once they have the car in the shop with some portion of the engine open, they come back and say: that water pump is "weeping" and should be replaced. This without any evidence of loss of coolant. I've had them try this on me more than once, though not with a hybrid.

 

I'll be interested in the response on that one. I'll almost bet money that they will push back on the transaxle fluid change

Agree that you should pass on the fuel injector cleaner. Buy a bottle of cleaner and put it in the tank yourself if you are concerned.

 

interesting. this why i only service cars in dealerships while they are under warranty and never after. sometimes it's even hard to force them to do the work under warranty (i guess they can't cheat as much).

 

I know Toyota scions once had waterpump issues where the coolant was leaking through the gasket, those parts are usually covered under warranty. They shouldn't be charging you for that. Sometimes issues like that happens and hopefully they cover it because that's not normal wear and tear parts for it to cause that issue, unless it's a high mileage vehicle which never had the water pump replaced at 120k miles.

 

Dealers always have a list of "recommend" items ... your car does not need the injector cleaning .. unless it is exhibiting a problem.

 

It's true many (if not most) Dealership Service Departments (Service Advisers specifically) try to recommend BS services that cost them little or nothing...if they even perform them at all...with high or pure profit. Then, especially with the Prius...they will argue that transmission fluid and brake service is not required...because it costs them "real" labor and time, with very low profit. When you press them for transmission service, watch out for the word "flush" and $400+. This is wrong and they are trying to up you like it's a "regular" automatic transmission. The Prius CVT is drain and fill just like a manual transmission or differential and should not cost more than $100-$125. Prius uses DOT 3 brake fluid and a flush should be done every 2-3 years regardless of mileage. Brake service should also include through cleaning, inspection, grease the pins and application of anti-chatter to the pad plates. Brake adjustment refers to parking brake cable...all of which should cost between $100-$175. No matter what car you drive...fluids and filters are key...which reminds me. Don't let them change the cabin or engine intake air filters. Any idiot can do this and for a whole hell of a lot cheaper.

 

My local independent charges $100 Hr --- my local MB dealer advertises that they only charge $125hr and it's the cheapest around (it is)

My Porsche dealer charges $250.00hr.

SteveTerry: even if the car is already in the service bay -- I bet the time on the filter is 15min. So .. at best its a $30 labor charge plus the filter

 

Rebound's tip:
After you remove the old cabin air filter, put your hand into the filter housing and reach down. Pick out any bits of debris which may have fallen beneath the filter.