5000 Mile Dealer Service

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by ukr2, Aug 28, 2012.

  1. ukr2

    ukr2 Senior Member

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    I called my Dealer to schedule the 5000 mile service checkup.
    She said "You mean the electric car? You're the first one."
    That's true, I was the first one sold in Rochester.

    I'm leaving the car for the day, so that I don't watch them reading the manual to figure out what to do !!!

    What was your experience for your 5000 mile checkup?
     
  2. Chris11

    Chris11 Member

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    I haven't taken in our PiP yet .... it has only slightly over 2000 miles. But we did take in our 2012 Camry and I was disappointed. They DONT change the oil. That comes at 10,000 miles. They did check the fluids, duh, wash it and rotate the tires. The wash was the best part...lol.
     
  3. ukr2

    ukr2 Senior Member

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    I'm bringing in the Warranty & Maintenance Guide. On page 38 it lists what they should do.
     
  4. hill

    hill High Fiber Member

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    For all 5 of my past autos, I did my own. Saved a boat load:

    What services you need and what you don't | PriusChat

    If you REALLY want to watch your service manager squirm (presuming (s)he's honest) - ask him/her;

    "What items of the 5K mile service to I need to have done in order to keep my warranty valid?"​

    Then ask if the warranty is valid if you do it your self (presumes you have mid level mechanical/electrical skills). Remember, 1/2 of the Dealership's profit are generated in the service bay.
     
  5. ryogajyc

    ryogajyc Active Member

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    I did the same with my Gen2, but it doesn't save any money for the Prius Plug-in for the first 25K miles/2 years services which are complimentary.
     
  6. hill

    hill High Fiber Member

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    Sweet! Free Is my favorite price.

    SGH-I717R ? 2
     
  7. bisco

    bisco cookie crumbler

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    i never go back to the dealer except for warranty/tsb's. free oil change? i'll have to give it some thought. they'll probably find a way to screw it up.:cool:
     
  8. seek

    seek Junior Member

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    I did mine in Illinois because I was on vacation from Boston. It was one of the largest dealers in the state and it didn't phase them.
     
  9. ukr2

    ukr2 Senior Member

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    It was painless and complimentary. Per the Warrenty booklet, they checked the car over, rotated the tires and checked the fluids. They DIDN'T change the oil, since synthetic oil is changed every 10,000 miles.

    I did have to leave and increase the tire pressures.
    I increase the front to 43 and the rear to 41, set the TPMS (tire pressure warning system), then I lower them to 41 front and 39 rear. This eliminates some of the differential error of the warning system.
     
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  10. Blitzen

    Blitzen Junior Member

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    How many pounds of pressure do you have to loose for the TPMS warning light to come on?
     
  11. ukr2

    ukr2 Senior Member

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    I found my 2007 Prius had to drop around 5 pounds before the Alarm.
    Since all systems have a differential from Setpoint to Alarm Point, removing 2 pounds should notify me sooner.

    Remember to add the air, set the alarm button and remove the 2 pounds when the tires are COLD, like in your driveway in the morning.
     
  12. bisco

    bisco cookie crumbler

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    any body going to change their oil every year if they don't put 10K on?
     
  13. mitch672

    mitch672 Technology Geek

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    I would have to ask, who doesn't drive 10K mikes/year? That begs the question, why did you buy a high mileage car? You probably could have gone with a Leaf, in that case... Just saying :)

    But yes, you should change it at least yearly, the synthetic oil will pick up moisture, dirt etc. I drive between 12-15K/year, most if not %80 is commuting to Boston. I suppose once I retire the mileage will go way down, but by then I'll have the Tesla Model S :)
     
  14. bfd

    bfd Plug-In Perpetuator

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    The "cost" for the 5K service on my invoice was $30, which was picked up by Toyota. Now, at the point where they start "recommending" services like replacing air filters, cleaning out systems, etc. it will be time to do some maintenance of my own. If the oil and tire rotation are free, that's some savings, however.
     
  15. bisco

    bisco cookie crumbler

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    i know, i know, it's not about saving money for me. but it's still important to reduce foreign oil, pollution, support new tech, etc. plus i love the car and now, i love electric driving. thought about the leaf as you know, but one day a week, i drive 80 miles. and then, when i go to the cape, it's 140 miles. just didn't seem quite right for me. tesla? maybe, but pip is the most i've ever spent on a car!
     
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  16. ukr2

    ukr2 Senior Member

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    The Dealer said the services are Free for the 5, 10, 15, 20 and 25k. See the Warrenty Manual.
     
  17. blakemster

    blakemster Member

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    They need it all day to rotate tires? What a joke ... They basically look at car at the 5000 mile mark
     
  18. bfd

    bfd Plug-In Perpetuator

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    I was there an hour. They rotated the tires and inspected the brakes, while the wheels were off. They washed it and let it go. Except for the wheel rotation, it's an un-necessary pit-stop. And it shouldn't ever take more than an hour. Smaller shops don't have enough bays to offer express services, though, so maybe it takes longer there.

    I'm a little ticked at myself that I forgot to tell them to leave the tires inflated as is (was). They deflated them to 36psi. And "cold" here right now is in the 70s. And that's at 6am. By the time the sun's out it's already heading fast towards 90. So I'll have to get up even earlier than I wanted to in the morning. (around here it's Labor Day +1 -LOL)
     
  19. bisco

    bisco cookie crumbler

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    i hate going to the dealer. my time is valuable. (well, relatively speaking:rolleyes:) to take the time to make an appointment, leave work, sit there for an hour and get back to work just doesn't seem worth it.
     
  20. rchaput

    rchaput Junior Member

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    I just checked the Warranty & Maintenance Manual (page 38) re the 5000/10000 mile service. It appears that with normal driving conditions the only 'service' items at 5k and 10k are tire rotation and inspections. I was really supprised that oil/filter wasn't provided until 15k miles. That means that the 25k mile 'free service' only includes one oil/filter change, tire rotation and various inspections. BFD.

    Does the 2012 PIP come with synthetic oil from the factory? How does one tell if he has synthetic oil?
     
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