Anyone home at the Prius chat store?

Discussion in 'PriusChat Shop Forum' started by dpower, Apr 22, 2019.

  1. dpower

    dpower Member

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    i purchased some items from the store here recently and one of them is defective. I can’t seem to get a response by phone, web contact form or replying to the email.
    Anyone know if this has been outsourced or how to contact them?
     
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  2. bisco

    bisco cookie crumbler

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    try reporting your post and asking if a mod can help you.
     
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  3. dpower

    dpower Member

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    Tried that, let’s see if it gets a response.
    I would recommend nobody purchase from the shop at this time.
    There is no one answering the phones, responding to emails and now forum posts.
    It’s a shame, I bought a lot of nice gadgets for my 2005 over the years when there were no ads to provide revenue, and it was the shop and donations that kept it running.
     
  4. Tideland Prius

    Tideland Prius Moderator of the North
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    Some of it appears outsourced based on one of the recent issues I had to deal with. I can’t speak for Danny since I’m only a moderator. He’ll have to talk to you directly.
     
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  5. bisco

    bisco cookie crumbler

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    hmm... seems like we need some kind of early warning system:whistle:
     
  6. dpower

    dpower Member

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    That would be fine, we just need a way to get ahold of him if he is the only one responsible for it’s running.
    He’s not responding and I don’t want to pull the funds back and get the accounts in trouble.
    I could have bought it direct but always check here first to support the board.
     
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  7. bisco

    bisco cookie crumbler

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    that kind of loyalty should be rewarded(y)
     
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  8. Tideland Prius

    Tideland Prius Moderator of the North
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    Have you tried Twitter (@priuschat)?
     
  9. dpower

    dpower Member

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    I got a response, seems to be some internal issues they are working out.
    I’ll let you all know if this gets worked out.
     
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  10. dpower

    dpower Member

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    They shipped me a new cover that is made correctly. Seems they are having some back office issues.
     
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  11. bisco

    bisco cookie crumbler

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    congrats!(y)
     
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