Battery warranty for Autocraft Platinum

Has yours failed? I bought the store brand from O'Reilley"s 7 years ago and it is still going strong.

 

then give them your phone number?

 

IF.....there is a date stamp on the battery, you shouldn't need any of that other stuff.
But you can't just arbitrarily "claim" a replacement battery before the warranty expires.
You must be able to demonstrate that it has FAILED.
They don't replace things that are still working.
A warranty doesn't work like that.

 

reread my post again.

 

you have to prove to them that you purchased it there? that seems like bull, the mfg pays the warranty

 

ridiculous, they are the ones who lost all your info. does anyone else sell it?

 

Then you should not NEED any other verification.
Talk to the store manager if you haven't already.

 

I work for one of the other chains. All you “need” is the number to their regional office. One phone call to complain will get the battery replaced for you.

 

So they gave you a receipt on thermal paper (that the print disappears with age on), and they lost your info in their system and now you need to prove you got it from them? How convenient.

 

The sad thing about this is how short sighted they are. This is an opportunity for them to reinforce their relationship with you and get priceless word of mouth. Now they are getting the opposite.

 

I can tell you that my employer takes the exact opposite approach. The regional manager for the region I’m in says that if you sell a customer a part, watch them walk into the parking lot, and hit the part with a hammer, and break it into pieces, you should walk out to the lot and help them pick up the pieces and swap it out with a smile on your face.

 

+1-877-238-2623

Call their customer service line. The last thing the store wants is a customer complaint. The store loses points based off of the number of complaints they get.

 

If you're like me I put my receipts in a folder chronologically. Bring in the blank receipt and say you were given a defective receipt. Manufacturer date is usually good enough you usually lose a little bit because they don't usually sell the same month.

I've moved and also have changed phone numbers at our latest house which makes finding my record at AutoZone sometimes difficult.

BUT I don't recall seeing any receipt turn blank in less than 3 years. Hmmm.

moto g(7) power ?

 

i use zip locks bags for small documents like social security cards and then put them in storage, same for car maintenance stuff even tire rotations years ago from a place I will never go again.

 

disappearing ink, oldest trick in the book