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Bluetooth is working but cannot play music

Discussion in 'Gen 3 Prius Audio and Electronics' started by MegB, Jul 30, 2019.

  1. MegB

    MegB New Member

    Joined:
    Jul 30, 2019
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    Location:
    Ohio
    Vehicle:
    2011 Prius
    Model:
    Three
    Hello, all!

    Just got a new iphone XR. Got the bluetooth working following suggestions here. I can call and receive calls easily, but when I go to play music from my phone, it will not play -- plugged in or blue tooth. Says not valid player? Anyone else experience this? Otherwise the car is going strong.
     
    #1 MegB, Jul 30, 2019
  2. MegB

    MegB New Member

    Joined:
    Jul 30, 2019
    3
    0
    0
    Location:
    Ohio
    Vehicle:
    2011 Prius
    Model:
    Three
    the message is "There are no files available for playback. Please add compatible files to your USB device or iPod.
     
    #2 MegB, Jul 30, 2019
  3. MegB

    MegB New Member

    Joined:
    Jul 30, 2019
    3
    0
    0
    Location:
    Ohio
    Vehicle:
    2011 Prius
    Model:
    Three
    We got it working! We had to remove the phone as a phone and audio device. Set it back up, new names and all...I think it is working. Fingers crossed!
     
    #3 MegB, Jul 30, 2019
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