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Bluetooth won't turn on

Discussion in 'Gen 3 Prius Audio and Electronics' started by Anya, Jul 23, 2018.

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  1. Anya

    Anya New Member

    Joined:
    Jul 23, 2018
    1
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    0
    Location:
    Austin, Texas
    Vehicle:
    2013 Prius Plug-in
    Model:
    Plug-in Base
    I've had my Prius for almost 2 years now, and I've never had a problem with the bluetooth. About a week ago my bluetooth turned off and now I can't get it to turn back on. When I press the "Bluetooth off" button, nothing happens.

    Has anyone else had this problem? And is there a way to fix it?
     
  2. Erniel

    Erniel New Member

    Joined:
    Jul 30, 2018
    1
    0
    0
    Location:
    New Jersey
    Vehicle:
    2014 Prius v wagon
    Model:
    V
    same issue on our Prius V. we have also had it for about 2 years. Bluetooth will not turn on. Stuck in off mode. cannot make or receive calls. phone shows in paired list. with Bluetooth off cannot remove and re-pair phones.

    let me know if there is a way to reboot without having to go back to dealer.
     
  3. Sue Mc

    Sue Mc New Member

    Joined:
    Aug 14, 2018
    1
    0
    0
    Location:
    Los Osos CA
    Vehicle:
    2012 Prius
    Model:
    Four
    I recently had the same problem on my Prius Four, it was working fine for over 5 years and suddenly it turned off a couple weeks ago. No update available for the Entune software. Stuck in the off mode.
     
  4. Fyretuck

    Fyretuck Junior Member

    Joined:
    Aug 31, 2018
    9
    0
    0
    Location:
    Lyons, OR
    Vehicle:
    2013 Prius
    Model:
    V
    My 2013 has has the same problem and I have had the radio replaced twice, under warranty. Now the warranty is expired. I am thinking about replacing the Bluetooth module on the radio, as the radio works just fine otherwise.
     
  5. duckbutter

    duckbutter Junior Member

    Joined:
    Dec 11, 2018
    1
    0
    0
    Location:
    60156
    Vehicle:
    2013 Prius c
    Model:
    Two
    New to app. My Bluetooth disappeared on 2013 prius c 2. No longer an option on radio screen. Is there a thread for replacing the Bluetooth module only? IMG_20181211_170234.jpeg

    Posted via the PriusChat mobile app.
     
  6. n23

    n23 Junior Member

    Joined:
    Feb 26, 2018
    28
    19
    0
    Location:
    Tampa, FL
    Vehicle:
    2015 Prius
    Model:
    Persona
    Mine recently did the same thing, Bluetooth Off (2015). It started working again like normal at the next restart. Not sure what the issue is but it did coincide with my phone switching from bluetooth audio streaming to picking up a call. I don't know if maybe the change in protocol borked the radio. I've tested it a few times since and can't reproduce it. Sorry I can't help more.
     
  7. liskipper

    liskipper Member

    Joined:
    Aug 26, 2009
    373
    79
    9
    Location:
    Long Island, NY
    Vehicle:
    2013 Prius
    Model:
    Three
    My 2013 has the same problem. Bluetooth drops in the middle of a call or just running entune traffic app. Restarting car brings it back, but only for a few minutes. Just started doing this.

    Posted via the PriusChat mobile app.