Brake Actuator Assem - Warranty Enhancement

Can you pls scan the letter and post?

 

i don't recall anything of the like before.

 

what about people who have already paid for the repair?

 

I can't remember all those lights on, slip indicator light rarely stays on. All those other warning lights are common to see here

 

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Thanks for posting the letter and notice.

Nothing about this in my Toyota.com account. (a 2005) " There are no open Safety Recalls or Special Service Campaigns for your vehicle. " . . .

- - - - - - - From the web site: . . . - - - - - - - -
Special Service Campaign
A Special Service Campaign is the Toyota owner notification program to inform customers about specific product or technical issues which require inspection and/or repair. These issues are typically customer satisfaction initiatives. The described service will be performed at no charge to the vehicle owner.

Limited Service Campaign
Limited Service Campaigns are programs to inform customers about a product or technical issue for which inspection and/or repair is being offered for a specific period. Toyota requests that customers take advantage of this service prior to an expiration date. The described inspection and/or repair will be performed at no charge to the vehicle owner provided the Limited Service Campaign has not expired.

 

I read the last sentence of the first attachment related to possible reimbursement for previous work. I had my actuator replaced at about 145k on my 2007, but the thing is that I had a used actuator installed at a non-dealer shop. Does anyone have any experience with something like this? Is Toyota likely to reimburse any of my cost if I did the work through a third party? I assume they have no way of knowing what my issues actually were (other than my word) and then would be unlikely to reimburse me. Is it worth a shot anyway, or should I just not waste my time?

 

Anything more on this, I JUST GOT THE LETTER TODAY.....

 

Dec. 31, 2017

Secondary coverage 10 years from date of first use.

 

What years does this cover? It mentions nothing about the model or year in the letter.

 

Each letter is unique to the vehicle. It states that Primary Coverage offers warranty enhancement until Dec, 31 2017, regardless of mileage. It then states that After Primary Coverage ends, the Secondary Coverage is applicable for 10 years from the date of first use, or 150,000 miles, whichever occurs first. It then has the Date of First Service on the vehicle, next to the VIN. There is no definition of Primary or Secondary coverage.

REIMBURSEMENT INFO:

If you have previoulsy paid for repairs related to this condition, please mail a copy of your repair order, proof-of-payment, amd proof-of-ownership to the following address, for reimbursement consideration:

Toyota Motor Sales, U.S.A., Inc.
Toyota Customer Experience WC10
19001 South Western Avenue
Torrance, CA 90509

 

thanks. will they cover a salvage part and non toyota mech?

 

I plan to find out. I'm in that position, but I'm slacking on contacting Toyota. I'll update when I get around to actually submitting my info to them.

 

I had brake actuator repaired under this program less than a month ago - posted about it on this forum. Toyota covered all costs. Hadn't gotten the letter yet though, the toyota repair mechanic found out it was covered on researching. Just got my letter today. My 10 year limit expires in August of this year.

 

excellent, congrats!