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Broadband connection tech question

Discussion in 'Fred's House of Pancakes' started by etyler88, Oct 17, 2007.

  1. etyler88

    etyler88 etyler88

    Joined:
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    2005 Prius
    Hello,

    I have a phone, internet, TV package from Comcast cable. All three went down one night and I called by cell phone and they said they would credit me a day, should have been 4-5 dollars. I just went to pay my bill and it is was twenty dollars less. The service was down less than twenty minutes at about 1 am and a few days later it went down for about two minutes in the afternoon. I only reported the single interruption.

    So I am thinking there may be service interuptions without my knowledge. I am looking for a device or computer software that could monitor a service interuption and record the date, time and length. I then call in the info to Comcast and get credits for my bill.

    Any suggestions on how to do this?
     
    #1 etyler88, Oct 17, 2007
  2. Sufferin' Prius Envy

    Sufferin' Prius Envy Platinum Member

    Joined:
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    The thought of having Comcast as my phone provider sends shivers down my spine. :eek:
    I would become a neurotic mess wondering if I am missing important phone calls because Comcast went down once again. :blink:

    I don't blame you for wanting to monitor the frequency of Comcast interruptions, but really, do yourself a favor . . . GET ANOTHER TELEPHONE PROVIDER! ;)
     
    #2 Sufferin' Prius Envy, Oct 17, 2007
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