Buying a HV battery from doctorprius.com

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by lukaczer, Apr 4, 2020.

  1. lukaczer

    lukaczer Junior Member

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    Has anyone had experience having their HV battery rebuilt by Dr. Prius or purchasing a HV battery from them? I have a 2006 that needs a battery and any feedback on their products and service would be greatly appreciated

    Thanks

    Steve
     
  2. bisco

    bisco cookie crumbler

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    is that the same dr prius as the app?

    can't find the website
     
  3. lukaczer

    lukaczer Junior Member

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    Yes it is- It is doctorprius.com with doctor spelled out- it certainly appears to be related to the Dr. Prius app

    upload_2020-4-4_14-56-0.png
     
  4. jerrymildred

    jerrymildred Senior Member

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    I'm nearly certain that this is not related to the Dr. Prius/Dr. Hybrid app. That company is Big Wheel Tech. He's a member here, but I can't remember or find his PC name.

    Edit to add:
    Found him!!! @jacktheripper. I don't know why I couldn't just use association to pair those names. :ROFLMAO:
     
  5. SFO

    SFO Senior Member

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    Unless you you've done the research (yelp, bbb, etc.) and feel comfortable with a potentially questionable product/service, it might be best to avoid them. If they have a physical address that you can visit, and then revisit again when you need to make a warranty claim in the near future, it might be a better option than some of the others offering battery repair out there.

    How many miles on your 09, and what seems to be the problem?

    What are they offering and for how much?
     
  6. Aegean

    Aegean Member

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    I have used successfully doctorprius.com to rebuild my HV battery on a 2006 Prius with 160k miles in May 2019 in Alexandria VA. They did a battery on my coworkers car before that so I went with them. They installed a loaner battery while mine was balanced and repaired. They came back and installed my repaired battery and even showed me the worksheets with charge/discharge capacity of each module for several cycles. Only one module needed to be replaced. Now, after 11 months and 13,000 miles the battery is still working fine.

    Last week I used them again for a second Prius I own. This battery had 4 modules that needed to be replaced. One module was not achieving capacity and obviously had a burnt cell. Three more modules that achieved capacity over 6000 mAh by the 4th or 5th discharge cycle were dropping voltage faster than normal when sitting and were replaced too. Warranty is 6 months. I hope they will last much longer.
     
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  7. SFO

    SFO Senior Member

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    Cost, and do they have an address?
     
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  8. Aegean

    Aegean Member

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    I paid $450 for the repair and 6 months warranty plus $60 for the two trips to my house. A loaner battery is an additional $75 but at this time I did not need to drive due to Coronavirus.

    The address is
    10732 PLANK RD, SPOTSYLVANIA COURTHOUSE, VA 22553
    Prices are based on warranty that you select.

     
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  9. lukaczer

    lukaczer Junior Member

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    Thank you so much for the replies. So Doctorprius.com is legit but they are not related to the Dr. Prius app. From their website and Aegean's posts they are basically rebuilding customer's batteries by running battery dignostics, ,replacing bad cells, and chrging/balancing the batteries. They primarly operate by coming to the customer's location. The website indicates that there is also a higher level battery replacement that I am guessing involves all new cells but it isn't really clear. I will check them out next week.

    The back story is that my 06 with 201,000 broke down on me with no power from the gas engine and all the bad lights on the dash board on while I was out of town. I took it to the local toyota place for a diagnostic- there was a long list of codes but the short answer was that the car has the gas tank sending unit problem (which I knew) and P0a80- a bad battery. They were not 100% sure but they thought that the gas tank issue may have been the thing that set off the chain of events that left me by the side of the road- the ecu thought the car was out of gas. They put gas in it and cleared the codes. It's been a great car since I got it (2016) and I had it towed home to Washington DC- to see what I could do with it. So I have about $600 in it now. I did the procedure for recalibrating the gas tank which seemed to fix that issue and it was running normally for two weeks then all of a sudden all the lights came on the dash again.

    I have a bootleg techstream that shows P0420, PoA80, and P3000 (among others). The Dr Prius App agrees and says that block9 is bad. The car also has a multi function display that needs to be replaced and AC has a leak which hasn't been diagnosed but there is a lot of grunge on the compressor so I suspect it may be the culprit. So that is kind of a long list and I am trying to make up my mind what to do- I kind of hate to give up on it so I may just go ahead and put a battery in it and see if I can bring it back to life. I have good mechanic skills and have done substantial maintewnance work on our 09 and the 06 so with a little luck maybe I bring it back from the brink!

    All help appreciated!!
     
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  10. bisco

    bisco cookie crumbler

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    have you considered 'newpriusbatteries.com'?
     
  11. lukaczer

    lukaczer Junior Member

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    I did look at those on line the other day- also interesting. I have decided to pursue the doctor Prius rebuilding option- if it works out as advertised it looks like the low cost option for someone like me who does not have the time to rebuild on my own. I wouldn’t mind doing the r and r of the battery pack but I don’t want to get into the balancing and charging process. I’m hoping that the dr Prius option will let me keep the car going for a year or two at a modest price- We’ll see!
     
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  12. bisco

    bisco cookie crumbler

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    all the best!(y)
     
  13. Mendel Leisk

    Mendel Leisk Senior Member

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    Yeah would be good to sort that out, one way or the other.
     
  14. lukaczer

    lukaczer Junior Member

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    I decided to try the DoctorPrius.com battery rebuild option and they came today. They were knowledgeable, quick, and pleasant to deal with. They used a Techstream to check the codes to make sure that the battery was the issue, then they removed the battery and took it away to their shop. They are located in northern Virginia and they work within about a hundred mile radius. They should be done with the battery and return to install it in a week.
    They are not associated with the Drprius/DrHybrid app- that is a completely separate company
     
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  15. lukaczer

    lukaczer Junior Member

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    Just to provide an update if anyone is interested. The Doctor Prius folks returned with my battery last week. The rebuild that they are doing is the same process that I have read about on Prius Chat- checking cell capacity/ charging rate/ etc; replacing bad or questionable cells with used good cells that they have on hand; charging and balancing the cell voltages thru multiple charge cycles; cleaning up buss bars and connections. They replaced 4 cells on my battery. They installed the battery, removed and cleaned and tested the battery cooling fan, checked the status using tech stream, and took the car for a roadtest to make sure it was working correctly. They were a pleasure to deal with. They were also nice enough to take a few minutes and check out my other Gen 2 with their techstream to see if they saw any problems with that battery which fortunately they didn't. The charge was $670 - $600 for the rebuild with a 12 month warranty plus a $70 trip charge. They offer a sliding scale from $450 to $600 for a 6, 9, or 12 month warranty.

    The car is running fine and I think this was a reasonable cost for the work- it isn't anything like a new battery of course but it fit the bill for me. The car has other problems that I will try to deal with myself - hopefully I can keep running it for quite a while.

    Steve
     
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  16. bisco

    bisco cookie crumbler

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    congrats, all the best!(y)
     
  17. dolj

    dolj Senior Member

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    We are always interested with follow up posts, please feel free to post anything interesting (especially longevity) that occurs in the future, if you have the inclination.

    All the best, too.
     
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