Cancer on steering wheel

Discussion in 'Prime Main Forum (2017-Current)' started by Marine Ray, Aug 24, 2019.

  1. Salamander_King

    Salamander_King Senior Member

    Joined:
    Nov 8, 2015
    7,529
    6,043
    0
    Location:
    New England
    Vehicle:
    2020 Prius Prime
    Model:
    LE
    Have this problem ever reported for non-Advanced trims? IIRC, all of the reported cases are for Advanced trim with heated steering wheel. Correct me if I am wrong.
     
    jrodz09 likes this.
  2. Marine Ray

    Marine Ray Senior Member

    Joined:
    Mar 21, 2017
    751
    635
    0
    Location:
    Sparks, NV
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    Others on the Facebook Prime Owners Group have reported on non-Advanced trim Primes. Does not appear to be related to only heated steering wheels.
     
  3. evpv

    evpv Active Member

    Joined:
    Apr 19, 2010
    669
    305
    8
    Location:
    West Coast
    Vehicle:
    2019 Prius Prime
    Model:
    Prime Plus
    From my research the Softex covering being exposed to extended periods of intense direct sunlight is the problem. I bought one of these steering wheel covers just in case I need to park in the sun. It fits perfectly and was just $1.25 on eBay. It folds up to about the size of a sandwich.


    s-l1600.jpg
     
    Prius from Dad and Marine Ray like this.
  4. jb in NE

    jb in NE Senior Member

    Joined:
    Apr 13, 2018
    2,233
    1,577
    0
    Location:
    Nebraska
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Premium
    Do you have a link handy? That is a nice thing to have.
     
  5. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,771
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    I think the OP has nothing to lose trying to get it covered under warranty. I'd try.
    BUT....
    Even in a short period of ownership, the steering wheel is an "active" part of the vehicle One we grab and use. By definition it's an item that wears.
    I'm guessing Toyota is just going blame it on wear, or say that something may of gotten on your hands, then your steering wheel.
    I'd be surprised if they do replace it under warranty.
    BUT....
    Nothing to lose, I'd sure try.

    My experience has been similar...

    You need Toyota to declare it a warranty issue. And my experience was that in a judgement call situation, you're more likely to hear No..than Yes.
     
  6. evpv

    evpv Active Member

    Joined:
    Apr 19, 2010
    669
    305
    8
    Location:
    West Coast
    Vehicle:
    2019 Prius Prime
    Model:
    Prime Plus
    On ebay you can search for "Sun Shade Covers Anti Hot Automotive Aluminum Car Steering Wheel"
     
    jb in NE likes this.
  7. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    41,912
    13,470
    41
    Location:
    Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Technology
    Yeah it should. Nothing should wear out this fast (either age or mileage)
     
  8. Washingtonian

    Washingtonian Active Member

    Joined:
    May 26, 2017
    553
    485
    0
    Location:
    Western Washington
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    I would google "leather and vinyl dye" and see if it could be easily touched up or if the whole steering wheel could be redyed to eliminate the spots. You might have a problem exactly matching the color. Not sure if it is black or dark charcoal, but if you do the whole wheel it wouldn't matter.
     
    Marine Ray likes this.
  9. Db17

    Db17 Member

    Joined:
    Jan 9, 2017
    150
    64
    0
    Location:
    Visalia, CA
    Vehicle:
    2021 Prius Prime
    Model:
    Limited
    In two months? Never a problem with my previous 6 Toyota’s. You think the factory considers 2 months the normal life of the wheel.

    Like I said ... my last Toyota purchase.
     
  10. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    41,912
    13,470
    41
    Location:
    Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Technology
    Hmm. So what life expectancy does Toyota expect from their SofTex steering wheel?

     
  11. vvillovv

    vvillovv Senior Member

    Joined:
    Mar 19, 2013
    1,400
    513
    0
    Location:
    NY
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    sounds so much like the body shop philosophy for painting one panel.
     
  12. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,771
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    That's too bad....
    Just because despite this specific failure....I would still say I think Toyota as a mass producer of automobiles, builds some of the best quality products.

    I mean, you did buy 7 of them.
     
  13. Washingtonian

    Washingtonian Active Member

    Joined:
    May 26, 2017
    553
    485
    0
    Location:
    Western Washington
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    Exactly. If you have a mark the size of a quarter are you going to paint the whole car? That is a pretty complicated steering wheel on the Advanced as the OP has. I wouldn't be surprised if it was more than a $1000. part. Doesn't make sense to replace it when the appropriate leather dye would make the problem unnoticeable.
     
  14. W8LV

    W8LV Junior Member

    Joined:
    Apr 6, 2017
    22
    10
    0
    Location:
    US
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Yep...I have the same problem, but it's at the 5 o'clock position.


    SM-N920V ?
     
  15. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,771
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    That's interesting.
    I think the best hope for warranty support would be almost a recall like situation. That would mean this unfortunately happening to a lot of people, and a undeniable manufacturing problem being revealed through sheer numbers. I'm afraid if it's just a few people? Warranty coverage is going to be hard to get.

    Everyone likes to internalize a happening and apply it to their own situation.
    I had a 2010 Honda Fit with a center console that had a padded "vinyl" like top.
    In less than 2 years, the top just kind of melted away. Bubbled up, and became thin, looked horrible.
    I ended up having the piece re-upholstered at my expense, in leather.- Then it was great.

    I guess my long winded point here is I know manufacturers and owners, want more ecological responsibility applied to the materials used in their vehicles, which is why we evidently get a movement away from real leather to products like soft-tex.

    But with these sometimes soy based products, designed to ultimately be degradable and recyclable, I'm not sure manufacturers have caught up with the curve of being able to make them durable enough yet.
     
    jrodz09 likes this.
  16. vvillovv

    vvillovv Senior Member

    Joined:
    Mar 19, 2013
    1,400
    513
    0
    Location:
    NY
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    I touched mine again today, but instead of feeling around to detect a defect (like last time), I moved my hand away, right away.
    Mine, if a defect ?, is in the stitching. out of sight, and I don't want to be the one to expose it to the other driver as it will become my responsibility to have it repaired to the others satisfaction. Bully that.
     
  17. jb in NE

    jb in NE Senior Member

    Joined:
    Apr 13, 2018
    2,233
    1,577
    0
    Location:
    Nebraska
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Premium
    I’m not following you here. Clarify?
     
  18. vvillovv

    vvillovv Senior Member

    Joined:
    Mar 19, 2013
    1,400
    513
    0
    Location:
    NY
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    PM me with what's confusing you
     
  19. Marine Ray

    Marine Ray Senior Member

    Joined:
    Mar 21, 2017
    751
    635
    0
    Location:
    Sparks, NV
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    Dropped by local Toyota dealership yesterday prior to my last free service (2 year total care expires) this Saturday. Dealership took info about steerings wheel (pics, etc) and will run up the Toyota "chain of command" to determine way ahead. Good news is they immediately did not say "sorry, you're out of luck". At least they are willing to have Toyota determine resolution. Will keep you posted.
     
  20. mistermojorizin

    mistermojorizin Active Member

    Joined:
    Jun 12, 2019
    286
    128
    0
    Location:
    usa
    Vehicle:
    2019 Prius Prime
    Model:
    Prime Advanced
    Except OP said he used a sunshade and garaged the car.

    If just sunscreen on hands can cause this, that's horrible, but good I came across this thread. I often use hand lotion and/or hand-sanitizer right before driving.
     
    vvillovv likes this.
Loading...