Cannot get back to HV display after maintenance visit

Discussion in 'Prime Main Forum (2017-Current)' started by OptimusA, Nov 29, 2018.

  1. OptimusA

    OptimusA New Member

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    Hi all, first time poster here.
    Got my 2017 Prime used with 13,000 miles over the summer.

    I just got that maintenance required message for the 15,000 mile check up. Took it in to my mechanic and expected the HV display (Intelligent Driving Coach, or whatever...I've seen this called like four different things) to reappear in the main display area.

    I have cycled through ALL the options using the touchpad on the right side of the steering wheel. I've gone through the settings and the user manual (albeit not super extensively because have you SEEN that thing?) and I cannot for the life of me figure out how to get my blue and green bars back!

    Can someone help me turn it back on or return it to the main screen please? I'm tired of seeing that sad compass.

    p.s. Have tried searching the forums here for this answer and maybe because that feature has too many names or something, I cannot find anything to help me.
     
  2. schja01

    schja01 One of very few in Chicagoland

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    Do you mean this?
    It's best if your are in READY MODE.

    Drive Information
    upload_2018-11-29_16-36-10.png
    Hybrid System Indicator
    upload_2018-11-29_16-37-20.png
     
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  3. CraigCSJ

    CraigCSJ Active Member

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    The hybrid synergy screen does not show when in park. Shift to drive and it shows.
     
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  4. OptimusA

    OptimusA New Member

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    nope. It's not showing in drive even when I've driven, turned off the car, left it overnight, turned it back on and driven again. It's been several days now.
     
  5. OptimusA

    OptimusA New Member

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    Ok, this was helpful! I was seeing the daily energy info and didn't realize I could Up or Down on that specific screen. Thank you!
     
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  6. SteveMucc

    SteveMucc Active Member

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    you can up and down most of the screens.
     
  7. A Prime Factor

    A Prime Factor Formerly "I want my PHEV"

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    I found it really confusing at first, until I started thinking about it as a table. First you move right and left to the column you want, then up and down to the row within that column. Some columns have more rows than others. Within a table cell, sometimes you can move about by pressing the center (select) button and further navigating.

    Between remembering where things are and remembering what things mean, it's pretty challenging, especially while driving
     
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