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Can't remove bluetooth profiles (I select delete but nothing happens)

Discussion in 'Gen 3 Prius Audio and Electronics' started by Andreas O, Feb 25, 2016.

  1. Andreas O

    Andreas O New Member

    Joined:
    Feb 25, 2016
    2
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    Location:
    Zurich
    Vehicle:
    2011 Prius
    I recently bought a Prius 2011. As all the bluetooths slots were filled I have been trying to delete the existing profiles. I don't have any problems finding where to do it in the setup menu. However when I mark one or all of them and press delete and confirm, nothing happens more than the profile being demarked a few seconds later. Have a tried it a few times an nothing works. Any advice eg reseting the system?
     
  2. qdllc

    qdllc Senior Member

    Joined:
    Aug 25, 2013
    1,358
    396
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    Vehicle:
    2013 Prius
    Model:
    Two
    Would disconnecting the batteries (hybrid and 12v) "hard reset" the system? Odd that it won't delete the profile if you've told it to do so.
     
  3. Andreas O

    Andreas O New Member

    Joined:
    Feb 25, 2016
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    Location:
    Zurich
    Vehicle:
    2011 Prius
    Many thanks. Any collateral damage to be expected?
     
  4. AllMightyM15

    AllMightyM15 New Member

    Joined:
    Feb 28, 2016
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    Location:
    Richmond, Virginia
    Vehicle:
    2014 Prius
    Model:
    Two
    I think disconnecting the battery may help actually, there isn't a reset button anywhere lol. The battery thing will make you lose the time and other small things if im not mistaken.