Charge port door not opening

Interesting! My charge door has “stuck” a few times, but I’ve just closed it and it would open on the next try. A couple of times I’ve had to try to close it twice to get it to actually close.

 

this for me too. basicly.

 

make sure your car doors are locked

 

Sounds like what happened during our first week of ownership. Mrs Bear did not put the plastic protector cap back on the J1772 connector and left it in the holder to the right of the connector. She then pushed the door closed -- which of course did not work because the cap was in the way. Not knowing how much force was required, she pushed just hard enough to get the charge port door latch to engage, but not to close. Of course, at that point one could neither push the door closed nor get it to open.

We used the "emergency" technique described in the owners' manual:



It was very easy to do and fixed the problem without any issues or surprises. Needless to say, neither one of us has made the mistake again!

 

The emergency procedure should work, but note that the Toyota manual warns:

"This unlocking method is a temporary correction procedure for emergency use only. It the problem persists, have the vehicle inspected by your Toyota dealer immediately."​

Using the jack handle as an emergency tool to open the charging port door is not as convenient as a pull cord, but hopefully you'll only have to do it rarely if at all.

 

@Old Bear beat me to it - I’ve twice had the door stick closed when the cap was left in the holder (once my fault and once when a stranger who moved the cable from my car to his closed the door). But didn’t realize there was an emergency release procedure! I forced it back open both times without any lasting damage. Yeah, I know: RTFM.

BTW, someone else here in a similar thread recommended leaving the cap dangling when you’re out so it’s obvious it needs to be returned to the charging port before closing the door.

 

My port door is stuck too. Not sure where to place the wrench. What does the emergency release look like and where is it exactly?

 

Never mind. I finally figured it out. I'll not be using that cap holder from now on. Doing the dangle thing instead as suggested in this thread. Thanks!

 

Same with mine. Sticks all the time.

 

Not sure if this works every time, but haven’t had any sticking problems since doing this.

I push the door at the VERY rear edge. I THINK when it stuck in the past I was pushing 2-3 inches from the rear edge.

 

shouldn't there be a tab or something?

 

Unlock your car and then try to open the lid

 

Unlock your prius

 

and your phone

 

This often happens to me as well.

 

i had to crawl in the back and unlock the hatch