Charger stuck in USB port

Discussion in 'Gen 3 Prius Audio and Electronics' started by KartTune, Aug 12, 2019.

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  1. KartTune

    KartTune New Member

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    Hello I just bought a used 2014 Prius 5 with the advance tech package and I plugged my charger into the USB port in the center console and now it wont come out. I've tried following video on YouTube but i had no success in getting it out, and if I pull too hard the entire USB & AUX port module comes out. If anyone has had this problem or knows a solution please let me know.
     
  2. NewHybridOwner

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    Can you then get a decent grip on the USB/AUX module with one hand and pull the charger out with the other?

    BUT (a) what kind of charger did you plug in? and (b) our 2015 Prius Four's USB port is an input port only: if it supplies any power at all, it is not enough to keep our phones charged.
     
  3. ice9

    ice9 Member

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    Not a good idea. If you pull too hard you can break the phenolic (small circuit board inside the connector with contacts).

    Have you tried this? A feeler gauge might work too, but if you use anything metal be sure the Vehicle and all accessories are off.

     
  4. NewHybridOwner

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    How does a USB plug even get stuck in a port? There is no latch. I've never had it happen, and I've never heard of such a thing before.
     
  5. ice9

    ice9 Member

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    There are a few ways it can happen. One is described in the YouTube link provided in the previous comment. When the male and female connectors are not fully compatible, the internal leads can be inserted too far and get hooked on the other side's phenolic. When you pull out too hard, it will usually break the leads, but it can sometimes break the phenolic too. The same thing can happen if either one of the phenoics is not centered properly. That usually doesn't happens until after extend wear has taken place and made the usb mechanical connection (outer shell) become loose.
     
  6. ASRDogman

    ASRDogman Senior Member

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    Apple did NOT put the wrong type of usb port at the end of their cord!
    KIDS!
    It's the CHEAP computer and CHEAP parts they use.
     
  7. ice9

    ice9 Member

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    That doesn't surprise me much. The important thing is that, regardless of where the blame lies, the problem is caused by mechanical mismatch.

    If KartTune has the same problem, the solution described in the video should fix the problem.
     
  8. ASRDogman

    ASRDogman Senior Member

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    Yes, I agree. It may look weird, but if it works, that's what matters.
    Though maybe this plastic from maybe a water bottle maybe be better, the paper may get caught also.
    That could have been an older port with a newer cable.
     
  9. ice9

    ice9 Member

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    I've seen both - poorly designed and worn out ports.
     
  10. Grit

    Grit Senior Member

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    It does charge my iPhone SE to full, might be your phone that needs troubleshooting.
     
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