Charging cable cannot be unplugged

Discussion in 'Prime Plug-in Charging' started by pearl12970, Dec 13, 2018.

  1. pearl12970

    pearl12970 New Member

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    I plugged in the charging cable at home to charge my Prius as usual . Had no resistance while plugging it in. When it was fully charged, I tried to remove the cable but it won't budge. I can't seem to unlock the charging cable. It won't let go! Anyone else had this issue? What is the solution?
     
  2. Salamander_King

    Salamander_King Senior Member

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    Charging connector locking is working? Did you have your key fob with you?

    Screenshot 2018-12-13 at 5.35.14 AM.png
     
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  3. hill

    hill High Fiber Member

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    Sometimes, it's just the O-ring inside the receiver that gets rolled over. If that's the case, & you want to reinstall it, put a little bit of silicone lubricant on it then you'll be good to go.
    .
     
  4. pearl12970

    pearl12970 New Member

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    I didn't have the key fob with me! Thank you so much for helping me!!

     
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  5. ashton.agar

    ashton.agar New Member

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    Hi Salamander,

    thanks for your nice clarification. will try as on your instruction at attached picture.

    expect better output on it.
     
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  6. bisco

    bisco cookie crumbler

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    are you plugging in your 2011 aqua?
     
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  7. Fuel Miser

    Fuel Miser Junior Member

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    You can change this function in the cars menu. If set to do nothing when plugged in, you won't need the fob, but this allows someone to unplug or steal your charge cable.
     
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