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Charging cable won't release from port

Discussion in 'Prime Main Forum (2017-2022)' started by Elyssa, Apr 4, 2022.

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  1. Elyssa

    Elyssa New Member

    Joined:
    Apr 4, 2022
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    Location:
    Massachusetts
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    I can't get the charging cable connector out of my 2017 Prius Prime. I've tried pushing the lock button on the port as well as locking and unlocking the car with the key fob. I've tried multiple times with no success. I called AAA, but they can't help. The threads I found only suggested what I have done already. Does anyone else have an idea? I plan to call the dealership in the morning.
     
    #1 Elyssa, Apr 4, 2022
  2. BChoAss

    BChoAss Junior Member

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    Jun 4, 2021
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    Location:
    CA
    Vehicle:
    2019 Prius Prime
    Model:
    Prime Plus
    #2 BChoAss, Apr 5, 2022
    jerrymildred likes this.
  3. jerrymildred

    jerrymildred Senior Member

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    Oct 28, 2016
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    Location:
    Tampa, FL
    Vehicle:
    2017 Prius
    Model:
    Two
    In particular, post #3.
    #3

    If not that, then it's just stuck and you'll have to pull harder and hope nothing comes apart that isn't supposed to.
     
    #3 jerrymildred, Apr 5, 2022
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