"Check hybrid system" error + cruise control problem in a brand new 2013 toyota prius three

What's a regional rep? How to get them involved? Just ask the dealership?

 

Some more info. I stopped by the dealership today and asked to speak to the tech. Instead, I was ushered into a supervisor's office. He seemed to know everything about my car's story already. He said the system is programmed such that whenever the yellow warning triangle comes on, the cruise control is automatically disabled.

Does this sound right? Anyone else who's had this experience of cruise control getting disabled when the yellow triangle comes on? Given so many on this forum who complain of yellow triangle of death, I can't be the only one who's observed a disabled cruise control.

He says the problem really is the failed A/C compressor, not the cruise control. When I told him the A/C was still working, he said its because its an electrical A/C compressor, not the one driven by engine...didn't make sense to me. If the compressor has failed, electrical or not, how can the A/C work? Anyway, he was pretty confident everything will be fine once they replace the A/C compressor.

I asked him if this will affect the future performance of the car, since its a major surgery for a new car. He says its not a major surgery. Just a few nuts need to be removed and the new compressor plugged in.

Anyway, the ETA for the backordered part is delayed to tomorrow. We'll see what happens.

Thanks for the all the feedback so far. It helped me get a better handle on this. I'll definitely look into an extended warranty, given how complex this car is.

Also, for those interested, I looked up the New York lemon law last night. Its here:

Lemon Law | Eric T. Schneiderman

Basically four repair attempts or 30 cumulative days out of service before 18,000 miles or two years....something like that, and with a big exception clause loophole which the manufacturer can drive a truck through. Hope I won't need it.

 

Thanks everyone for taking the time to reply.

I am wondering whether I am the only one on this board to observe this symptom. From what the supervisor said, the system is programmed to automatically disable the cruise control every time the yellow warning light comes on. Not just some time.

I know all this is plausible (I am a computer scientist myself). So that's not my question. I don't even care if this is a larger ongoing problem with Toyota or not.

What I am wondering is this: if what the supervisor said is indeed true, then there have to be more prius owners out there who are observing this symptom, i.e. cruise control being disabled automatically when the yellow light comes on. Because so many people on this board complain of the yellow warning sign.

If other's also have this problem, what is their experience diagnosing and resolving it?

No one who has replied has said so far: "hey I also observed this". Everyone is just saying, "Its plausible", which I don't doubt.

 

Got my Prius back today. Drove around about 70 miles. Problem seems to be gone.

Dealership owner promised to add a Prius to their rental fleet.

I am still curious to hear if anyone else has faced this issue.