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"Check Hybrid System" Error right out of the dealership

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by MichaelSpeziale, Apr 25, 2014.

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  1. MichaelSpeziale

    MichaelSpeziale Junior Member

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    I'm going to ask for the codes, but I can't back away from the car. Lemon Law in CT doesn't give any right to return, just offers a mandated warranty for used cars. Right to return is only for new cars. Chevy did say it's most likely going to have to go to a toyota dealership, though, so they'll be repairing it.
     
    #41 MichaelSpeziale, Apr 27, 2014
  2. MichaelSpeziale

    MichaelSpeziale Junior Member

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    I test drove the thing twice and it was fine each time. I already signed the paperwork. Plus even if it were under lemon law and new, it has to have 3 repair attempts before you can return. Maybe I'm being naive, but I honestly believe that, especially if Toyota fixes it, everything will be fine when I get it back. I'm just worried about this taking forever, and upset about that. Hopefully there are no more issues after this. We will see. I'll know more tomorrow.
     
    #42 MichaelSpeziale, Apr 27, 2014
  3. bisco

    bisco cookie crumbler

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    i think you're gonna be fine, stop reading priuschat!:p
     
    #43 bisco, Apr 27, 2014
  4. MichaelSpeziale

    MichaelSpeziale Junior Member

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    I knowwww it's just so hard xD I want my car back. I spent JUST enough time with it to fall in love with it and now it's just back at the dealership lol I just wanna know what's going on. Tomorrow can't come soon enough.
     
    #44 MichaelSpeziale, Apr 27, 2014
  5. bisco

    bisco cookie crumbler

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    i understand completely, all the best.(y)
     
    #45 bisco, Apr 27, 2014
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  6. KhaPhoRa

    KhaPhoRa Member

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    I hope it turns out ok. Have you registered the vehicle at toyota.com/owners yet? There may be service history related to the current problem. I understand loving the car already and wanting it fixed.


    the Seahawks training facility ?
     
    #46 KhaPhoRa, Apr 28, 2014
    MichaelSpeziale likes this.
  7. MichaelSpeziale

    MichaelSpeziale Junior Member

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    I will register it as soon as I'm home. That would show me any past issues?
     
    #47 MichaelSpeziale, Apr 28, 2014
  8. KhaPhoRa

    KhaPhoRa Member

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    Yes. For mine it shows 17 service records all prior to my ownership, from recalls to oil changes to strange noises reported by previous owner. Very detailed.
    Edit: it's only stuff done at a toyota dealership obviously.
     
    #48 KhaPhoRa, Apr 28, 2014
  9. MichaelSpeziale

    MichaelSpeziale Junior Member

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    The most recent service record was the only one that was for anything out of the ordinary. It read:

    TRANSMISSION AUTO ~|~PER DEALERSHIP. CAR HAD A DEAD BATTERY. THEY CHARGED IT BUT STILL WONT START AND THE HYBRID CHECK LIGHT IS ON ~|~FOUND THE ORANGE HYBRID CONNECTOR NOT CONNECTED PROPERLY INSTALLED AND RAN THE HEALTH CHECK AND CAR STARTS

    Which I assume just means the clip in the trunk was not snapped in properly. It's from January of this year.
     
    #49 MichaelSpeziale, Apr 28, 2014
  10. MichaelSpeziale

    MichaelSpeziale Junior Member

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    I just got a call from the Chevy dealership. They sent it to Toyota this morning.
     
    #50 MichaelSpeziale, Apr 28, 2014
  11. ericbecky

    ericbecky Hybrid Battery Hero

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    Ha, ha. That is number one issue when someone works on a Prius pack for the first time. Rookie mistake.
     
    #51 ericbecky, Apr 28, 2014
  12. MichaelSpeziale

    MichaelSpeziale Junior Member

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    That was the first thing I checked when I had the problem though, so I know it isn't that. Thank God Toyota has the car now, though. The warranty says all work has to be done at Chevy, but I'm glad that they had to send it to them since they just have no one qualified lol.
     
    #52 MichaelSpeziale, Apr 28, 2014
  13. MichaelSpeziale

    MichaelSpeziale Junior Member

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    Since it went to Toyota at 9:30a, I should except a diagnosis today, correct?
     
    #53 MichaelSpeziale, Apr 28, 2014
  14. Fred_H

    Fred_H Misoversimplifier

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    You might want to make sure that the Toyota mechanics are aware that it had been standing on the lot for 10 months. It could be something as simple as condensation in the tank, or perhaps "stale" gasoline.
    .
     
    #54 Fred_H, Apr 28, 2014
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  15. ericbecky

    ericbecky Hybrid Battery Hero

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    The code scan will point us in the right direction.
    Would be nice to get a printout of the Tech stream tab that shows the hybrid battery v-block voltages.
     
    #55 ericbecky, Apr 28, 2014
  16. MichaelSpeziale

    MichaelSpeziale Junior Member

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    Calling them now
     
    #56 MichaelSpeziale, Apr 28, 2014
  17. MichaelSpeziale

    MichaelSpeziale Junior Member

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    The guy at Toyota said he didn't see a record of it. He said he'd get to the bottom of it and call me back but I'm still waiting. Going on 45 minutes
     
    #57 MichaelSpeziale, Apr 28, 2014
  18. ericbecky

    ericbecky Hybrid Battery Hero

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    I wouldn't be too concerned about the time. You will eventually get an answer. Mondays at most shops is VERY busy.
     
    #58 ericbecky, Apr 28, 2014
  19. MichaelSpeziale

    MichaelSpeziale Junior Member

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    I got a call back. It's the inverter but I guess not what the recall was for. She said it'll be repaired and ready to go tomorrow, most likely.
     
    #59 MichaelSpeziale, Apr 28, 2014
  20. bisco

    bisco cookie crumbler

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    congrats, enjoy!:)
     
    #60 bisco, Apr 28, 2014
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