Coastal Tech Lockpick 3

Discussion in 'Gen 2 Prius Audio and Electronics' started by packersfan, Jun 26, 2008.

  1. packersfan

    packersfan New Member

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    I have a 08 Touring with Package 6 on order and have a question about the lockpick. I emailed them a few weeks back, but never received a response. I want to have the ability to use the Navi and Bluetooth, which version do I need? I don't want to buy the Ultimate (don't care about video) if not needed. Also what does the bluetooth function give you? Lastley does this effect your warrenty at all? Thanks in advance for your help on this! :D
     
  2. tombellanca

    tombellanca New Member

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    I'm have similar questions and would like to add one more.

    For the bluetooth/navigation functions, does that module just install under the drivers seat where the dvd player is?
     
  3. Jon1976

    Jon1976 Junior Member

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    The navigation part can be installed under the seat. If you want the bluetooth functions it has to be installed behind the radio. I also have the video and used it twice, once while waiting in a parking lot for a table at a restaurant. ( a long wait ) and at a drive in movie waiting for the movie. Kept the kids busy while we waited.

    Jon
     
  4. dir

    dir New Member

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    I just had a strange experience with trying to order the Ultimate 3. I got through the order, giving it my Australian address by using the familiar drop-down list of countries, completing the order, then having it calculate the shipping charges to Australia ($100, a big yeouch but I don't care, it's all tax deductable), then entering my CC details. When it processed the order, it came back refused, stating that the Vendor doesn't accept foreign currency or something.

    I emailed them, curious as to whether I'd hear from them considering the bad support cited in these forums, and got an email back fairly quickly (a few hours):

    I'm sorry, but we don't process international orders, take international credit cards, or ship internationally. Our products aren't tested internationally, so if it was used on an international vehicle the product warranty would be void and we would not be able to provide tech support. Thank you for your interest and have a great day.

    What the hell? I sent a reply politely stating that they might think about not accepting international addresses and calculating international shipping charges if they don't frikkin accept non-American orders.

    I also stated that I'd be happy with having a non-warranted, non-returnable item but I haven't heard back, and don't expect to now.

    I know the Australian Prius is slightly different, but I would have thought it trivial to check or test their device on a few non-American cars by willing volunteers, or getting someone like me to check a few things first to see if it's likely to be compatible. I would have thought that they'd have a pretty intimate knowledge of the workings of the Prius to know what would need checking on one from Australia.

     
  5. aminorjourney

    aminorjourney Mum to two prius!

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    Unfortunately you seem to be in the majority of users unhappy with the customer service at this place.

    For what it's worth (and I'm in the UK so am another International owner not able to get these kits) you may want to do some reasearch into fitting interrupt switches for the speed sensor to the MFD so that you can use the screen while in motion. Yes, it'd be a DIY install, but there's some interesting sites which should help you. Google is your friend! (Also of course the excellent site by Darryl, Prius Mods )

    In terms of video inputs there are a few other options out there. The Sli2V from ViasTech will let you display an iPod video source on the MFD. You can also find various aftermarket video inputs from a variety of sources which will have some success with a Prius.

    What exactly did you want the lockpick 3 for? I think some of the features can be easily replicated. Others will be a tad harder.

    Nikki.
     
  6. bac

    bac Active Member

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    That should be hint #1. :)

    ... Brad
     
  7. hill

    hill High Fiber Member

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    Not saying its good customer protocal, but hey, it IS a geek device, made by geek device makers. The lion's share of geeks are not known for their social skills, or customer service. From the geek's point of view, they'd likely say something like, "hey, each of our geek devices is adequately described on the geek web pages, so if you can't understand it? .... well ..."
    Then, when you consider how many times a geek company gets the same repeat, already explained a billion times type questions, over & over & over again ... yea, I can see geeks not necessarily fawning all over their potential customers.

    Again, not that condone it ... but I sympathize w/ both sides.
     
  8. Joekc

    Joekc Member

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    Do geeks tell you they have something in stock when they don't, then tell you they've shipped something when they haven't, then charge your credit card anyway? The geeks I know are better than this. The losers, not so much.
     
  9. eclipse3g

    eclipse3g Junior Member

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    Ordered a lockpick 3+ from them on Monday, on Tues I received UPS tracking info that shows its already in the hands of UPS. I looked up the tracking # on the UPS site and can see its travels so far.
     
  10. PGood

    PGood Junior Member

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    So is it true or false that the lockpick can allow the Nav to be used in motion on the 2008 models?
     
  11. greensparks

    greensparks New Member

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    Hi all:
    I am also an Australian Prius enthusiast who is slowly becoming disillusioned with the Coastal geek/people, despite having not even spent any money with them yet.
    I also cannot get them to reply to any Emails querying their products and am also very interested in installing some aftermarket gadgets.
    Can anyone post any further recommendations as to alternatives to the Lockpick range that offer similar functionality (ie; reverse camera/video inputs, audio inputs, unlocking in dash DVD, bypassing all of the "I Agree's" and in motion lockouts?)
    The Ultimate Lockpick thingy does seem to claim to offer everything I'm after, however being an International customer, it seems I may not be able to buy one from them anyway!?
    Any further advice appreciated in advance.
     
  12. daigo

    daigo New Member

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    I just rec'd a lockpick 3 for my birthday and my family tried to get it installed before they gave it to me. They charged $112.00 for installation but only hooked up the nav override. The installer said he couldn't figure out where the A/V plug-ins went even though they had the radio pulled out.
    So either they didn't read the directions or it's hard to figure out where it plugs in. Can anyone suggest a site that walks through the installation or shows more specific pics than what costal tech supplies? It's an 2007 prius. Thanks
     
  13. eclipse3g

    eclipse3g Junior Member

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    I installed my lockpick3+ about a week ago and the instructions supplied by costaletech with the kit were quite good. Have you read the installation instructions that came with the kit? The audio for the A/V kit attaches the the back of the radio and the video for the A/V kit attaches to the back of the MFD.
     
  14. greensparks

    greensparks New Member

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    Thanks for your info. Do the AV sources plug into the Lockpick or into something under the seat?
    Are the V inputs NTSC/PAL/composite specific? ie for a reversing camera etc?
    Still can not get ANY answers from Coastal :confused:
     
  15. bac

    bac Active Member

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    Sadly, THIS site is your best source for Coastal since several members have installed their products.

    Coastal has a terrible reputation (do a search) in terms of customer service. I'll never buy from them.

    ... Brad
     
  16. mingoglia

    mingoglia Member

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    I don't have the Lockpick but I believe I remember reading on their site that there's an additional cable that you have to purchase that has all the appropriate RCA connectors on it for the A/V?
     
  17. GreenJuice

    GreenJuice Member

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    I can report that the Coastal ETech Basic Lockpick 3 (Nav unblock) does work on the UK 2008 Prius (and presumably also Australian and other International versions too).

    I asked my brother to make the purchase for me while in the US. Coastal have a 30 day return policy by refunding to your credit card, so I was prepared to take that risk even though they are clear on their website that their products are not intended for use outside the US.

    Instructions included in their package are fairly clear and the installation under the front passenger seat (for the UK right hand drive cars) takes seconds with no tools needed. I am not a mechanic and have never done this before (photos attached below).

    One small point to remember is that you need to touch the Bullseye/Stickpin symbol at the top left of the Destination screen to activate the device and unlock the address input. Enjoy....!

    Initial.jpg

    Basic Lockpick 3 kit.jpg

    Male connector close-up.jpg

    Final.jpg
     
  18. Flying White Dutchman

    Flying White Dutchman Senior Member

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  19. gregvsandt

    gregvsandt Junior Member

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    I have the ulitmate lockpick 3 on my 2008 and I can use the nav while in motion.
     
  20. Jay in Clovis

    Jay in Clovis New Member

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    Clovis, Ca
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    I just got my 2008 (with pkg 5), how hard was it to install or do I have to get it installed? I don't have anyone here that could do it.

    Does anyone know if this effects your warranty?

    Jay
     
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