Customer Support Program 20TE08 (Water in taillights)

Today I received a letter from Toyota USA notifying me that there is a support program in place for "certain 2018 model year Prius c vehicles."

The gist of it is that the taillight housings may develop small cracks at the lowermost, innermost corners, and these cracks may allow water intrusion.

If this happens within 10 years of the date of first use of the car, Toyota will cover the cost of installing new taillight housings. It also says they may reimburse owners who have spent money on this problem already.

Our car has no problem yet, just sharing the details of the letter for others.

 

Yeah I don't know how they're doing this- maybe different program codes for different model years?

Probably worth calling your dealer in reference to this one, offer up your VIN and see if there's a similar program for yours. They might buy your receipts?

 

Parts like that are frequently outsourced. It's a relatively common problem overall- one of the few problems we ever had with the old Hyundai was... water intrusion through a molded lamp assembly. Come to think of it my old Subaru also had an illuminated aquarium on the back for years without impeding performance.

Wouldn't be shocked if all those lamps came out of the same plastic molding factory.

I like that Toyota is covering at least some remedies here. The leak on the Hyundai cost me over $100 to fix and they never did anything for me.