Different prices at different dealers?!!

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Freedom, Sep 30, 2019.

  1. Freedom

    Freedom Active Member

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    Last time I had Carmine in for an oil and filter change, I was advised I need a new oil pan. Told them I'd wait (I wanted to check with you folks here). That thread, with pics of the oil pan in the initial post, are here: Do I "really" need these things done? | PriusChat

    That was in March. Time for another oil and filter change, so I called 2 dealers: the one nearest me which is a huge operation, and across a state line in sales-tax-free New Hampshire; and the dealer I used in March (long story why I was at that shop, doesn't matter here) a smaller business (less than half the size in acreage) which moved in to a new location just 2 years ago. They are within 30 miles of one another.

    So the nearest dealer will install new oil pan, gasket, plug, and of course new oil for $285; add a new oil filter as well, another 6, total $291.

    The prior dealer . . . initially they told me they can't give a price for labor as they don't know what the vehicle is like, a bolt may break, yada yada, can only give me a price for the pan. I asked how it was they could give me a price in March, she said that is because they had the vehicle in front of them. I pushed, she spoke w/ supervisor, came back on the phone and said they will honor the price from March: $545. I didn't bother asking how much additional for the filter change at the same time.

    I am absolutely shocked at the difference in price! Is this normal?? Just wondering if there is something that will be added on when they actually do the job. Something like: well a bolt broke, it took a lot more labor . . . .
     
  2. Skibob

    Skibob Senior Member

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    Happens all the time. Always call around for the best price. Are there any independent mechanics around that work on cars you trust? Lower oil pan change is pretty simple any mechanic could do that job.
     
  3. Freedom

    Freedom Active Member

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    OK then, I have one more call to make! Thank you.
     
  4. Mendel Leisk

    Mendel Leisk Senior Member

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    The part itself is around $50 (plus shipping) here:

    Oil Pan - Toyota (12102-21010) | Toyota Parts

    To seal you need:

    Toyota Genuine Seal Packing Black, Three
    Bond 1207B or Equivalent
    Standard seal diameter:
    2.5 to 3.5 mm (0.098 to 0.14 in.)


    Repair Manual attached:
     

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  5. bisco

    bisco cookie crumbler

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    do you need a new oil pan?
     
  6. bisco

    bisco cookie crumbler

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    looking at you last thread, i'd say no
     
  7. Skibob

    Skibob Senior Member

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    Yes, hers is bent and rusty. Check out her link in the first post.
     
  8. Skibob

    Skibob Senior Member

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    Good job including the manual page. It shows the procedure and torque needed if she goes with an independent mechanic. (y)
     
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  9. bisco

    bisco cookie crumbler

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    i did. even pat wong thought it was okay. but if she has an extra $300. laying around, why not?
     
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  10. Skibob

    Skibob Senior Member

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    You do know that the oil pickup tube is down there don’t you? What happens if she hits something else and the pickup gets blocked off?
     
  11. bisco

    bisco cookie crumbler

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    maybe the same thing if she hits something else with a new one
     
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  12. bisco

    bisco cookie crumbler

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    who knows how long its been like that? at least 7 months
     
  13. Freedom

    Freedom Active Member

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    Hi Bisco! Well, my concern is re the plug. Every time I go in for an oil change, I am told it is very difficult to do on this car. No one ever showed me a pic of the problem until last March. It has been like that at least 4 years, long enough for rust to start showing around the plug dent. I have gone over and over the earlier thread. I know many on here said just leave it. But it worries me, especially that they aren't able to properly drain it when I do get an oil change, due to that dent at the drain spot. So I suspect gunk is building up in there which shouldn't be, because of the dent. Is it critical? No, obviously, as I waited 7 months and thought about it. And someone mentioned (in the prior thread) that it could be an issue on windy roads and going up hills. I live at the top of a hill; every time I go out, the trip home is up hill. Three times a week I do the hills as shown in the attachment, home being the point on the left, I go past the point on the right to do errands, then return home. I'm not sure if that is what he meant, or if he was referring more to mountain drives.

    I am also concerned that, this is an original part; replacing is never the same. AND . . . What if they don't seal it right and the whole thing drops off on my drive home? ( Years ago when I had an oil change on a Honda Civic, the dealership mechanic didn't close something properly, I never got home that day, at least, not in MY car. )

    @Mendel Leisk thanks for that info. If I stay with the appt at the dealership, I 'shouldn't' need it. If I decide to go to the independent mechanic, I will print it out. Though I think they get all that when they sort out the pricing and call me back.

    Hmm, but apparently, if "even pat wong thinks it is ok" I shouldn't bother with it. LOL I could worry about this twice a year for the next 5 years, I suppose. I've decided to get it done with this oil and filter change (which is over a month past due, but mileage wise is not due yet).
     

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  14. Patrick Wong

    Patrick Wong DIY Enthusiast

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    1. Have you figured out how the pan got dented originally; and if so can you avoid repeating whatever you did to dent the pan?

    2. If you are unclear about your answer to #1, how likely is it the new pan will be soon dented in the same area as the original?

    3. The extra two ounces of oil that does not drain due to the dent has no practical impact on the engine.

    4. This would not be a high priority use of $300 in my opinion. Live with it for another 2 years, then see what happens. Based upon the photo there was no oil seepage or leak, so what is the rush.
     
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  15. Freedom

    Freedom Active Member

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    Answer to item 1: I hit things. Lots of things. I used to hit them more when I lived in RI. Since moving to MA 4 years ago, I don't find as many interesting things to hit. I also used to get flat tires regularly, when I lived in RI. The tire place use to say I picked up enough screws, nails, and assorted other metal items to build an entire RI transportation bus! Been in MA 4 years, and not had one flat tire. It was the city life that caused all these issues, I guess!

    Item 2: unlikely

    3 ok.

    4. Here we go again. Do I or don't I get this done? I wonder if I can keep the appt I have and wait till I walk in, then say, Oh never mind, just do the oil and filter change.
     
  16. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Yes, you can say never mind, just change the engine oil/filter.
     
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  17. Mendel Leisk

    Mendel Leisk Senior Member

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    Visual aid:

    upload_2019-9-30_13-19-24.png

    The flagged hit looks like the troublesome one.
     
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  18. Freedom

    Freedom Active Member

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    Yes, that is correct.
     
  19. Patrick Wong

    Patrick Wong DIY Enthusiast

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    At worst, I would change the oil drain plug itself which should cost around $4.
     
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  20. Mendel Leisk

    Mendel Leisk Senior Member

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    Here's a new one:

    upload_2019-9-30_13-44-45.png
     
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