Does this look like transport damage?

I think the reality is that the owner has a lot of leverage. Unless the dealership is a total scumbag operation. The car is so new, and the nature of the damage is so obviously not something that would happen in regular driving, in a right universe, this simply gets repaired.

In absolutely the worst case, and this went to arbitration or court, I think the owner would have a pretty good case for restitution. I don't foresee getting this resolved as being a problem. The only question would be exactly where, when and how it is resolved.

 

Glad things worked out for you. Silver is much better not showing scrathes ect. But I really like my Baracellona Red much better and so far so good with the paint standing up to things.

 

Honestly, legally you may be correct but I am 99% sure the dealer will take care of this issue. I've seen it many times and have had dealers take responsibility for lot damage I haven't discovered until I got home.

The dealer is insured for this...

That is wonderful!

Black is very hard to take care of, especially Toyota black. On black Lexus vehicles there is no clearcoat, it may or may not be that way on the Prius. The metallic helps hide marring but flat black is tough. The most rewarding when its cleaned and well polished...but the hardest to keep that way.

The scratches you showed are very typical damage caused by improper dealer prep. One poor wash and the paint will look like that. I polished brand new cars all the time when I owned my detailing business because the dealers had swirled them all up when they were prepping them for delivery. Thats why I always specify NO WASH when my cars are in for service.

 

Your "NEW" Prius was "USED" for 70 miles Before You owned it. That's why the car has an Odometer in it, to tell you that !

Looks like it wasn't USED all that carefully during those 70 miles.

 

Happy to hear it worked out.

 

SWEET!!!! so glad all worked out well for you. You'll love the blizzard pearl, we do.
Tom

 

Well, if it's a used car then he is stuck. If he didn't notice it when he picked it up, shame on him.

Of course it is not a "used" car! If it was sold on a manufacturers certificate and hasn't been titled before, it is not a used car as that term is defined in any law that I know of. A dealer near here just recently sold a "new" 2002 Ford Thunderbird because it had never been titled. You can finance it as a new car, you can insure it as a new car, it IS a new car, but I guess now this will trigger an endless series of posts by you redefining the world.

Inasmuch as it was sold to him as a new car, albeit with a few miles, he is entitled to have a car that has not been damaged. But he better bring it to the dealers attention very quickly so they don't claim it was caused by him. That would be the sticky part. Prove it was like that when you got it. That doesn't look like a cheap fix either. I would push it hard. If push comes to shove, no judge or jury is likely to believe a car dealer as opposed to a purchaser and they (and their lawyers) know that, so they may huff and puff but will probably fold in the end.

As usual, start as nicely as you are able to and only escalate when they do. Otherwise, if you get their hackles up, it might be a long haul.

 

Its a very clear dent ,your dealer should have informed you about this thing before

Sash | enclosed auto shipping

 

This is from the year 2010 !!!!


iPhone ?

 

At each step of the transportation process there should be specific paperwork called a "TCR" ( transportation claims request). During and after the loading/ unloading of the vehicle notations are supposed to be noted on this form of any damage that may have occurred during transportation. If the damage was noted by the driver of the carrier when he uploaded the vehicle then he should have indicated it to the recipient. If you signed for the vehicle without making a thorough inspection, you have released liability of the transportation company for any damages.