Door jamming not opening

all the best!

 

Just to explain - go to your PRIUS and try something. Open each door in turn, and VERRRRRY gently push it closed. You'll notice that you get a SINGLE click and it will appear to be slightly ajar. If you try to pull it open (not with the handle), it WON'T open - (unless you pull the handle and it'll then release it and WILL open).

That "first click" position is where yours is getting to when it only partly opens - but won't open completely. There must be something in the adjustment stopping it from opening completely.

NOW that it is partly closed on the first click - push the door again, but harder, you'll hear a second "click"

TURN YOUR SPEAKERS ON ...

 

Oh for the intervention of @PriusTeam !

 

waiting...

 

I trust you won't be holding your breath, then...

 

congrats! thanks for the update, all the best in the new school year!

 

My daughter and her hubby are both teachers. I wish you all the best as I know how stressful the profession is in UK.

 

i'm exhausted after a day with my 17 month old grandson.

 

I truly believe you. Daughter was head of early years at a school which had a large proportion of underprivileged children. Staff shortages meant she had to condense the year into just one large class and manage with one teaching assistant. Some of her lot were not even properly house trained eek or well fed, so I really applaud you and all such stalwart teachers. Many teacherst in UK seek private schools or early retirement because of the stress.

 

Guessing only.

My "guess" is that it appears that there is a fault in the mechanism inside the door, something mechanical which the electronics aren't concerned about, as though they think they've done their job, maybe a whisker too little though, and not logging a Diagnostic Trouble Code.

When it's locked "normally" (not using the key), and you touch the "touch lock" unlock sensor - do you hear any sounds of any of the door-lock motors activating? And - did any other doors or hatch unlock?

[Just checking - I assume you locked it by the normal smart-locking and not with the Manual Key (if it is locked with the Manual Key, the other unlock processes are then prohibited until unlocked with the Manual Key again)?]

If it's night time - do the interior lights turn on as you walk up to the car, and after unlocking, come on fully? (I'm not sure if that happens on a USA model though - yours could be different).

 

That's odd - I thought that:

 

Ask the dealer to follow Toyota’s “Fix It Right The First Time” Repair Protocol, which they can access on Toyota TIS and others can view by subscription to techinfo.toyota.com. If the dealer can’t duplicate the problem, they should open a case with Toyota’s Technical Assistance System (TAS), the dealer-only support line, and ask for a Toyota field technical specialist to help with diagnosis.

It’s fair to assume the dealer’s technicians are doing the usual checks for diagnostic trouble codes (DTCs) and following the basic troubleshooting procedures in the Repair Manual (also on techinfo.toyota.com), but you might ask if they’ve checked the Operation History logs kept by the car’s computers. Using a Toyota Techstream diagnostic system, these are accessed under:

• Body Electrical > Main Body > Utility > Operation History
• Body Electrical > Smart Key > Utility > Operation History

Note that the first of these isn’t discussed in the Repair Manual, so the technicians may not know that it exists, but it has a time-stamped record of every time the doors are locked or unlocked. Knowing whether the computer tried to unlock the doors, at the time one of the malfunctions occurred, might help determine the cause of the trouble, even if the technicians can’t reproduce the failure themselves.

 

Re my last post - if you press the "UNLOCK" button on the FOB twice quickly, it should unlock all doors too - at least my last 2 cars did that. Unfortunately it's not available in Australia.

It's designed for single people going to a car in a dark alley - you can unlock, jump in the car - and someone can't jump in the passenger's door.