Door Lock Actuator Gone Bad?

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by mercat68, Mar 16, 2018.

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  1. mercat68

    mercat68 Active Member

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    The front driver's side door on my wife's 2014 V doesn't respond to the key fob. All the other doors lock/unlock, but not the driver's door. Here's a video of the sound that occurs when you lock the car (might need to turn up volume) - any diagnoses?:

     
  2. Air_Boss

    Air_Boss Senior Member

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    Actuator 'sounds' to be working, but linkage to lock may have come loose.

    Remove door card and see what you see, re-attach the linkage if necessary, report back.
     
  3. mercat68

    mercat68 Active Member

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    Thanks. By "door card," you meant the interior door panel?
     
  4. Air_Boss

    Air_Boss Senior Member

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    Yes. Lift it away from the door frame using hand holds at bottom, then lift vertically. Watch out for electrical connections to courtesy light at bottom of door.
     
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  5. mercat68

    mercat68 Active Member

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    Just took panel off. All wiring and physical cable connections look to be OK. Or, at least, I didn't see anything loose or flopping around. What next?
     
  6. Air_Boss

    Air_Boss Senior Member

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    Try the door actuator with the panel off, see what happens. Any movement? Where is the sound coming from?
     
  7. mercat68

    mercat68 Active Member

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    Just to close this out: It was the door actuator. Bought aftermarket replacement from rockauto.com (part #SK931401, $45.79), replaced the original, and all works well now. BTW, great video on replacing an actuator on a 2014 V made this a half-hour job for me:

     
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  8. Mendel Leisk

    Mendel Leisk Sunday driver DIY’r

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    How many miles did you have?
     
  9. mercat68

    mercat68 Active Member

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    About 62K
     
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  10. icyrius

    icyrius Member

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    I have a 2014 with 45k miles and this exact door is starting to give me problems.

    Is there a part that by oiling it might prolong or ease the door mechanism?
     
  11. bisco

    bisco cookie crumbler

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    you have to remove the interior panel, and study what is happening

    if it's the actuator, you have to repair (cheap, labor intensive) or replace (expensive, easy)
     
  12. icyrius

    icyrius Member

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    I completed changing mine this weekend. Ordered the part from Amazon. From 1 to 5 difficulty scale, this was a 2.5. Took me about 1 hour to get it done. Here is a picture of the door panel. Make sure all plastic rivers are off before you slide it up as instructed in the video.
    04AAB188-7286-4819-AE49-2BE0714DDEB7.jpeg
    I also included other close up photos of parts where you need to be careful. Inserting the rod in the final picture takes some patience. BC36E56C-9F08-42D5-B289-50102763344F.jpeg 676C5FB9-A092-4CCF-A96D-A5C2FE72D953.jpeg 53020AE6-2EAA-40B0-9501-59A79E46155E.jpeg
     
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