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Dr Prius doesn't finish "Full Battery Test" and crashes

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by AlBundy100, Jun 21, 2022.

  1. AlBundy100

    AlBundy100 New Member

    Joined:
    Feb 28, 2022
    7
    2
    0
    Location:
    California
    Vehicle:
    2005 Prius
    Model:
    N/A
    I just paid for the single car license of Dr Prius. I have the recommended Tonwon OBD bluetooth reader. Two problems with the app:

    • I cannot get the "Full Battery Test" to complete the 5th (last) step ("Load testing - bottom voltage"). I perform the acceleration to 45mp procedure several times and it doesn't advance to the finished step.
    • The app crashes within 60 seconds of opening unconditionally.
    I would like a refund but can't figure out how to do that with the iOS in-app purchase. But that's a different issue. Has anyone had these issues and been able to fix them? Thanks.
     
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