Durability Product Quality Survey

Discussion in 'Prime Main Forum (2017-Current)' started by pgaryu, Nov 21, 2019.

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  1. pgaryu

    pgaryu Junior Member

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    Prime Advanced
    I received email for Durability Product Quality Survey from "Toyota HQ".

    Is that for every prime owner?
    Is there a way to verify if https://ToyotaDurability.com is a legit domain for Toyota?
    In case you have not received it, do you have anything you want me to type in?
     
  2. kevins007

    kevins007 Active Member

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    ----USA----
    I received the email too. I did the survey and mostly gave the Prime good scores. But said the Entune system is garbage.
     
  3. pgaryu

    pgaryu Junior Member

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    Totally agree with Entune....
    I will ask for a free software upgrade to support Apple CarPlay / Android Auto.
     
  4. dubit

    dubit Senior Member

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    They don't go out to everyone.
     
  5. schja01

    schja01 One of very few in Chicagoland

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    Its s a DURABILITY survey aimed at owners who’ve had their vehicles over a year.
     
  6. Salamander_King

    Salamander_King Senior Member

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    I have not received the e-mail. At least not yet.
     
  7. Mendel Leisk

    Mendel Leisk 'Orrible Oracle

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    Would the Primes have that finish pealing issue on the C-pillar?

    Steering wheel peel?

    There's also that rusting hatch handle.
     
    bisco likes this.
  8. schja01

    schja01 One of very few in Chicagoland

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    I dinged it for the mysterious 12 volt battery drain problem I experienced.
    Haven’t experienced the rusting hatch handle. Yet.
     
  9. m8547

    m8547 Active Member

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    I got something like that. I think it was a new car quality survey from Toyota. I gave them pretty bad scores on some things. For example it asked about the rear windshield wiper. So I said the rear windshield wiper is missing, must be some serious quality problems at the factory. I think I said several times that Entune is garbage and I want Android Auto. I also said the tachometer was missing (they must have forgot that too).
     
    Mendel Leisk likes this.
  10. illumiN8i

    illumiN8i Active Member

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    Also did the survey. Hopefully they listen to us!
     
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