Engine light = bad hybrid system coolant valve: Warranty? Help!

1. You should have documentation from the previous times you've had it checked. This proves the problem dates back quite a while.

2. You can insist they prove that the valve is not part of the hybrid system. Chances are, they can't.

3. You can get the Toyota regional rep involved. When you mention this at the dealership, they'll probably stop giving you backtalk.

4. You can bring the car to another dealership.

 

<div class='quotetop'>QUOTE(Mark and Gail Stucky @ Oct 1 2007, 08:10 PM) [snapback]520063[/snapback]</div>

Are you sure that this valve isn't part of the engine cooling system? Say, a three-way plastic valve assembly valve that links the engine, the heater core and the coolant heat storage tank?

Put another way, were you told that this valve is part of the "hybrid system"? And if so, by whom?

 

This should be covered under 5/60 for powertrain or 8/96 for hybrid system.

Ask the dealer to open up the sprial bound warranty pocket reference. I had to do this to get them to cover floor mats under 3/36.

Nate

 

Just had mine replaced. ($550) Shop charged 5 hours labor!!!!! I now question how labor intensive it really is. From what I've read it is not under warranty after 36,000 miles. If its the valve I'm looking at on the front right corner (facing the hood) and looking down through small hole, it should be easy to change. If someone could verify that is the valve I would like to know. If it is, my guess is a two hour fix.

 

Re: Engine light = bad hybrid system coolant valve: Warranty? Help!

Just had mine replaced. ($550) Shop charged 5 hours labor!!!!! I now question how labor intensive it really is. From what I've read it is not under warranty after 36,000 miles. If its the valve I'm looking at on the front right corner (facing the hood) and looking down through small hole, it should be easy to change. If someone could verify that is the valve I would like to know. If it is, my guess is a two hour fix.

 

Re: Engine light = bad hybrid system coolant valve: Warranty? Help!

Thanks for the reply. I was told by the service mgr. that the valve controlled the cooling to the inverter. The code on the repair ticket was for the the valve that you mentioned.

 

Re: Engine light = bad hybrid system coolant valve: Warranty? Help!

I just had this symptom in my 2004 at 150,000 miles. I had the dealer do the scheduled Coolant replacement (both loops) as well as replacing both water pumps, the thermostat and serpentine belt (preventative maintenance) for just under $1000.

The next day the check engine light went on and a little later the MFD gave an over temp warning. I had AutoZone pull the codes and a P1121 was registered which does point at the coolant valve (AutoZone misinterpreted the code as pointing at the accelerator sensor) which is associated with the coolant thermos system in the ICE loop.

There is a TSB on this issue (EG001-08) which states that it is covered under the 36month/36,000mile warranty (It is NOT part of the hybrid system).

My car was towed back to the dealer (at his expense) and he wanted $300 for the repair. I had him fill the ICE coolant first as it was very low (Technician error), clear the code and test again. The problem was then resolved (at least for now) for no cost and did not reappear when I drove 2000 miles round trip Connecticut/Chicago last week.

This coolant valve symptom may have been caused by a lack of lubrication due to air in the ICE coolant system that caused the valve to stick, but some day (200,000 miles, the next coolant refresh?) I will probably have to replace this valve (and perhaps the Thermos coolant pump which was stressed in this scenario - It ran dry several times and made extra noise when it did). Al-in-all a frightening, but reasonable resolution of a problem caused by technician error.

JeffD

 

Re: Engine light = bad hybrid system coolant valve: Warranty? Help!

Was the noise prolonged (non stop)? I heard some high pitch noise once and never figured out the cause:

http://priuschat.com/forums/gen-ii-...sound-engine-coolant-thermo-pump-startup.html

 

Re: Engine light = bad hybrid system coolant valve: Warranty? Help!

Does anybody know the name and part number for this valve? Thanks

 

Hmm. I'm having this problem as of today. I had my coolant changed by a non-dealer. I've been happy with their service since they're saving me a fortune. But, now I'm a bit
concerned about this valve thing. Interesting when I checked here, after seeing the light all day, that it may involve the cooling system. I was thinking that this morning since the coolant was the only thing different I've done lately. I have a 2006 with 105,000. I drive a lot so I need to get this right. The engine light tends to be the cooling system? Do I need to steer the mechanic in this direction (not dealer)?

 

Did this non-dealer use the correct Toyota coolant? Other coolants can cause long-term problems (are there any other cars that use liquid-cooled electronics?). More immediately, it seems common not to get all the air out of the coolant loops. Check the levels yourself in the reservoirs and listen for burbling.

Unless you want your non-Toyota guy to learn on your car I'd take it to a dealer.

 

Re: Engine light = bad hybrid system coolant valve: Warranty? Help!

During the 2011 Texas Summer ( 100 + for 80 days), the check engine light came on. Autozone told me the error code was the same - P1121. A quick online search told me it was coolant/ valve related .... I filled up the coolant and the CEL vanished after a few days.

On the odd days the CEL comes on and then vanishes by itself. Since the coolant was so low .. it could be that there are air bubbles in the system and the car is spitting out a CEL. DO this simple trick before you spend big $$$ at the $tealer. Surprised that the Prius does not have a sensor for low coolant.