Found in SPAM trap: MaritzCX survey

New Vehicle Customer Survey by Martiz CX

Just curious, did anyone else other than Bob receive this?
I received it, and filled out the paper form (didn't want to do the online version, because I wanted to be able to skip answering some questions) but haven't sent it in yet.

I obviously left everything blank that was personal stuff (most of the last page).

Trying to figure out if it's "legit" or not. Vast majority of questions were on the car and brand, yet these were all pretty similar questions to Toyota's own survey.

Do these guys just pay $ for customer lists, then collect data on everyone purchasing any brand to then sell that data to others? Or do they work for Toyota, I wonder? But again, the questions were pretty much the same as Toyota's; I can't imagine why Toyota would pay an outside firm to ask the same questions Toyota themselves asked in their survey.

Am tempted not to send it in. I have no problems giving feedback to manufacturers (and did), but really dislike Big Data (there's too much of it out there already) and even if "legit", it seems these guys probably make tons of money selling our responses that we do for free for them, and that take a good 15-20 mins to complete -- getting us to all do it for free, with the exception of a small "sweepstakes", whoo-hee.

I googled them, seems like they do stuff like surveys and secret shoppers, but am inclined just to throw it away even though I completed it. My gut is telling me that this is probably legit, but not going to Toyota directly, rather, probably being used to sell our data and answers to anyone, and I don't like the idea of them getting us to work for free. Thoughts, anyone? Bob, did you send yours in? Anyone else receive this? What did you do with it?

PS: I remember one or two surveys in years past where they enclosed a $5 bill to "guilt" people to answer. And as long as it didn't reveal personal information (was strictly product feedback), I did. At least you got $5. This is basically working 20 mins for free so they can sell our answers to others I suspect..

 

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yup, I was thinking the same thing, then he corrected his post

 

Definitely sounds like something I would stay away from.

 

I got that email about 5 weeks after my purchase. I ignored it.

 

Looks like you got targeted. I've not had anything like that. I only got the one from the dealer/corporate. Maybe only your neck of the woods?

 

Thanks Bob for the info. You're more forgiving than I am I'm going to throw my initial MartizCX form in the trash and be done with them. I was happy to do Toyota's (online) but don't want to start getting constant surveys from them (though if one doesn't mind, that's how you can get your opinions heard)...

 

Seems Toyota is eager to make $$ by selling our names to all sorts of companies after you buy a car from them (never got any of this pile of junk mail after buying cars from Honda) -- everything from satellite radio (both calling my house suddenly, as well as constant letters in the mail reminding me my 3 month trial is about up) to multiple marketing and survey mails and emails from unaffiliated 3rd party companies. Didn't answer them. Another black eye for Toyota in my book (selling their customer info for more $$).

But just got yet another survey -- this time a local one for those in So Calif. Have been invited to register for an in-person survey, and if I'm picked, it will be in LA or OC, will take 2.5-3 hrs, and I'll be paid $125 (at least they pay for your trouble, unlike some of the others). I signed up for this (thankfully they didn't want any personal info like so many of the others -- ie, salary, ethnicity, etc). Will wait to see if I'm picked. If it's not too far away, I'll do it. You had to have purchased one of about 15 EV or plug-in cars to be sent the survey (and I assume live in the general area). Company was very forthright saying they don't give the lists to anyone else, they give you their address and direct phone # if you have any questions, and seemed legit. People will be asked for their opinions on new and future vehicles on display, sponsored by a major automobile manufacturer. And if I'm picked, at least they pay for my time, and I'm happy to give my opinions. For the MaritzCX survey (way too personal data mining), I simply ripped it up and threw it away.