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Galaxy S8+ and Entune - losing connection

Discussion in 'Gen 3 Prius Audio and Electronics' started by Socialdis, Jul 17, 2017.

  1. Socialdis

    Socialdis Junior Member

    Joined:
    Jul 11, 2014
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    Location:
    Clarkston, MI
    Vehicle:
    2014 Prius
    Model:
    Three
    I just got a Galaxy S8+ after having an IPhone for years. I have a 2014 Prius and I can not get my S8 to stay connected. I connects for about 1 minute and then it disconnects completely; no phone or media.

    I never had an issue with the iPhone and getting it to work with Entune.

    I had set CAR MULTIMEDIA as a trusted device but that seemed to have no effect. I was thinking my phone security settings were cutting off the Bluetooth connection when it goes to always on display but I have no clue.

    I could live without the media playing through the car (although I wish I could get it all to work) but I really want to get it to maintain a phone connection.

    Does anyone have any tips or ideas or possible solutions?

    Thanks.
     
    #1 Socialdis, Jul 17, 2017
  2. lumpy95

    lumpy95 Member

    Joined:
    Jan 26, 2008
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    Location:
    Mojave Desert, Cal.
    Vehicle:
    2013 Prius
    Model:
    Three
    Unfortunately I don't know the answer but on my 2013 Prius 3, my galaxy S4 ( Phone, multimedia, etc. ) worked great and I went to a galaxy S8 just recently and the S8 paired with no problem but it never even asked for multimedia.
    Basically the phone works fine but I can't play any of the music from my phone through the Nav system. I posted about it here but never got any replies No media transfer with Galaxy S8 | PriusChat
    I'm subscribed to this thread to see if you get any help and maybe an answer that I can use also.
    BTW my NAV system is ver. 3.2.0 ( there is a newer one out, ver. 5, but I haven't upgraded it yet ) and I don't have the disconnects like you are having.
     
    #2 lumpy95, Jul 22, 2017
  3. Socialdis

    Socialdis Junior Member

    Joined:
    Jul 11, 2014
    4
    0
    0
    Location:
    Clarkston, MI
    Vehicle:
    2014 Prius
    Model:
    Three

    Actually I figured it out. I just denied allowing messages and it has been working since the
     
    #3 Socialdis, Jul 23, 2017
  4. lumpy95

    lumpy95 Member

    Joined:
    Jan 26, 2008
    394
    63
    2
    Location:
    Mojave Desert, Cal.
    Vehicle:
    2013 Prius
    Model:
    Three
    Glad you got it working. :)
     
    #4 lumpy95, Jul 23, 2017
  5. lumpy95

    lumpy95 Member

    Joined:
    Jan 26, 2008
    394
    63
    2
    Location:
    Mojave Desert, Cal.
    Vehicle:
    2013 Prius
    Model:
    Three
    Interestingly enough, today my multimedia was working ie my music on the phone now plays through the Bluetooth connection to the car.
    A mystery for sure but it works :eek:
     
    #5 lumpy95, Jul 24, 2017
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