Gen 4 Windshield Crack

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by 2017PRIUSONE, Jul 5, 2018.

  1. 2017PRIUSONE

    2017PRIUSONE New Member

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    Hello,

    I just recently bought a 2017 Prius and a rock chip caused my windshield to crack. Initially, the rock chip was small but I waited too long and now the crack is too big to repair so I have to replace the whole windshield.

    It seems like this is a common issue. I don't want to have to pay $500-1000+ every time a small rock hits my windshield. How are people on this forum dealing with this issue?

    If this happens again, I was thinking about buying a rock chip repair kit from an auto store to prevent the rock chip from progressing into an unrepairable crack, and then have it professionally repaired by an auto glass shop.

    Thoughts?

    Thanks!
     
    businessph likes this.
  2. alanclarkeau

    alanclarkeau Senior Member

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    There has been some quite a lot of discussion on this previously, but I don't recall the exact details.

    Maybe a search of PriusChat (or GOOGLE) will find it.
     
  3. first_superior_prius

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    I just had this happen to me as well.

    My solution is going to be switching the insurance to the $50 glass deductible. I don't really see another way to save on the cost of a new windshield. With how low the Prius is, and the angle of the glass, it can be prone to getting hit by rocks. Same with the Honda Fit. Long, low sloping windshields.
     
  4. Mendel Leisk

    Mendel Leisk Lapsed Cargo Cultist

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    The body shops that do the injection repair will have a system on hand, no need to bring them anything.
     
  5. alanclarkeau

    alanclarkeau Senior Member

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    True - but it mightn't be a "permanent" solution. I had it done on my VOLVO 940 - it stopped it progressing for about 2½ years, then took off again quickly. I'd sold the car by then - but was informed of it's fate.
     
  6. Fester

    Fester Active Member

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    Had two very small chips (not cracks) in the black area at the base of the windshield of my 2017 Prius 2, when I took it in for its first service check. They had a tech from "sonic" repair them while still in the check-in bay. For the mere price of around $50.00 (next two chips fixed for "free"...) They were so small that I hand not noticed them at all. What I will do, is get a low cost chip repair kit and repair them myself if I ever have any more. They can form a starting point for a genuine "crack" so I do get why they have a high priority on fixing them early.
    My only experience with a really cracked windshield was on a 95' Civic Hatchback and I did learn an important lesson there, make sure the replacement is OEM glass or a certified glass made to the manufacturers specs. My "replacement" glass used by the insurance company and repair shop was so bad in quality that it started to crack and fail right where the rearview mirror was bonded to the glass. I later made sure the dealership replaced it with OEM glass after the rearview mirror basically broke off with the small bit of glass still attached and fell in in my lap...
     
  7. William Redoubt

    William Redoubt Senior Member

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    Windshield replacements are a cost of maintenance. I have had one replaced in 70,000 miles on my 2016 ($250 deductible). That's $0.0035 per mile out of pocket, not counting insurance cost. About half the cost of an oil change per mile using quality products every 5000 miles.
     
  8. 2017PRIUSONE

    2017PRIUSONE New Member

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    What I was trying to say was that when if I receive another rock chip, between the time of the incident and going into a glass shop to have it repaired, there is a chance that the rock chip will progress to a crack large enough that will result in having to replace the entire windshield. In order to mitigate the rock chip from getting that big, I will just use a cheap repair kit. I would then go into the shop to get it "professionally" repaired.
     
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  9. Mendel Leisk

    Mendel Leisk Lapsed Cargo Cultist

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    Ah, gotcha.
     
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  10. antiglare

    antiglare Junior Member

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    I just got a rock chip on my front window this past weekend. My insurance company, of course, tried to refer me to a windshield repair place they receive kickbacks from. That place didn't have any appointment for 1 full week (and got some pretty bad reviews on Yelp). I figured 1 week of commuting is enough time for my rock chip to turn into a full end-to-end crack on my windshield, which would also require camera recalibration. I ended up calling an out-of-network place (for my insurance company, that is) and got the chip repair the very next day.

    On one hand, repairing a rock chip seems like something that isn't so urgent. On the other hand, not repairing and taking the risk of a full unrepairable windshield replacement/sensor recalibration makes the chip something that really requires some real urgency to fix.
     
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  11. Tande

    Tande Active Member

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    antiglare......What rating would you give the chip/repair success? .......
     
  12. antiglare

    antiglare Junior Member

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    I would give the repair a two thumbs up so far. The crack lines are no longer visible, and all you can see is a small dot of resin where the impact crater from the rock used to be. Of course, if the crack somehow continues (the repair is supposed to stop the crack from ever getting worse), I reserve the right to change my verdict :).
     
  13. Tande

    Tande Active Member

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    (y)(y)..........
     
  14. BruceInOKC

    BruceInOKC Member

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    As long as the chip repair was done correctly (and they usually are), the crack won't spread.
     
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  15. Starship16

    Starship16 Active Member

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    I have several pits and now a small starburst crack on my 2016. Safelite said it's because of the "length & angle" of the Prius windshield that makes it more prone to strikes and pitting. That may be true, but I also think it's a cheaper and thinner glass in the Prius? Neither of my Camrys had any windshield damage after 21 years of driving them. But my Prius looks like it's been through a war and back!

    Safelite said the OEM factory windshield is $1000, and the aftermarket one is half that price. I forgot to ask how much the labor is. (They shot some glue into the star chip, but I can still see the cracks from inside the car.)
     
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