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GreenTecAuto = SCAM

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by BCS-TX-Prius07, Jun 14, 2015.

  1. JC91006

    JC91006 Senior Member

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    SCAM = To defraud, a swindle.
     
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  2. SageBrush

    SageBrush Senior Member

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    ^^ Correct, you will have to prove GreenTec is engaging in fraud in a court of law to avoid losing a libel case.

    I cannot imagine why you take on this risk. Are you drunk ? You should go to bed before you hurt yourself. Badly.
    But first think long and hard about leaving the inflammatory posts around.

    But you libel them as a scam.

    With all respect due, I suggest you self report your thread to the moderators for deletion.''
     
  3. JC91006

    JC91006 Senior Member

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    Libel for what? All I read in my drunken posts are about me ranting about a scam. I think the rebuilding business is a scam too. I don't think I've singled out anybody while I used the "scam" word. I guess you have to read the fine print, as in all the scam ads
     
  4. SageBrush

    SageBrush Senior Member

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    That much is obvious. And libeling others is not going to save your hide.
    Here is some friendly advice: Delete your inflammatory posts in this thread without delay.
     
    #24 SageBrush, Jun 15, 2015
    Last edited: Jun 15, 2015
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  5. BCS-TX-Prius07

    BCS-TX-Prius07 Junior Member

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    This is the ad I used to decide on whether or not to purchase from GreenTec:






    [​IMG]Battery Options for 2nd Generation Toyota Prius

    Toyota Prius (2004 – 2009) Remanufactured Generation 2 Hybrid Battery Pack

    $1100.00 WITH RETURN OF YOUR OLD BATTERY

    6 Month, Unlimited Mileage Warranty

    Toyota Prius (2004 – 2009) Remanufactured Generation 2 Hybrid Battery Pack

    $1,345.00 WITH RETURN OF YOUR OLD BATTERY

    18 Month, Unlimited Mileage Warranty

    Toyota Prius (2004 – 2009) Generation 2 Hybrid Battery Pack WITH NEW CELLS

    $2,295.00 WITH RETURN OF YOUR OLD BATTERY

    48 Month, Unlimited Mileage Warranty

    · Shipping one way to you from GreentecAuto is FREE within the continental United States. Toyota batteries must be shipped to a commercial address.

    · In shop and Mobile Installation available

    · Ready-to-install direct replacements – no programming required!

    · Your replacement hybrid battery pack includes a working charge controller and relays and cells as a complete package and will arrive in a charged state ready to be installed

    · Re-engineered with upgraded materials (where possible)

    · Completely remanufactured and tested

    Core Deposit:.

    All batteries shipped direct to customers or their chosen mechanic require a core deposit of $500. Greentec Auto pays shipping to you, return freight to Greentec is deducted from the core deposit. All cores must be returned within 45 days for core deposit refund. All cores must be returned within 45 days for core deposit refund.

    *How do I return my old hybrid battery?

    Simply install your new battery, put your old battery into the same box and send it back. As soon as we receive your old battery, we will immediately refund the core deposit, less return shipping costs back to your credit card. It’s that easy.

    _______________________________________________________________________________________________________

    That being said, I had several phone conversations with their Dallas facility where I was repeatedly told the pack would come with NEW cells. When I picked up the pack I asked the tech where they get their new cells. I was told they come in bulk shipments from overseas.

    New means new. What part of that word do you not understand??
     
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  6. Patrick Wong

    Patrick Wong DIY Enthusiast

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    libel
    [lahy-buh l]
    Spell Syllables
    noun
    1.
    Law.
    1. defamation by written or printed words, pictures, or in any form other than by spoken words or gestures.
    2. the act or crime of publishing it.
    3. a formal written declaration or statement, as one containing the allegations of a plaintiff or the grounds of a charge.
    2.
    anything that is defamatory or that maliciously or damagingly misrepresents.

    defamation
    [def-uh-mey-shuh n]
    Spell Syllables
    noun
    1.
    the act of defaming; false or unjustified injury of the good reputation of another, as by slander or libel; calumny:
    She sued the magazine for defamation of character.

    My post #10 contains no libel. I cited the actual websites posted by GreenTec and showed how they contain misleading and contradictory information. There is nothing false or unjustified about my post.

    I commend the OP for having the courage to write clearly about his experience and provide photographs showing the condition of the battery he had received. That is a great service to the overall Prius owner community and should be encouraged.
     
    #26 Patrick Wong, Jun 15, 2015
    Last edited: Jun 15, 2015
  7. bisco

    bisco cookie crumbler

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    to me, 'new generation cells' means cells from the latest generation (genIII) not necessarily new.

    'new cells' as the o/p says their ad states, means never used.
     
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  8. Mendel Leisk

    Mendel Leisk Senior Member

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    "new generation cells" says several things to me:

    1. At first blush, in particular with all the collateral info, like the higher price, longer warranty, I see "new cells".

    2. After a more careful read, I think yeah, what does that mean exactly?

    3. And finally: that someone's going out of their way to steer me towards my first reaction.
     
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  9. bisco

    bisco cookie crumbler

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    isn't that the goal of marketing and advertising?;)
     
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  10. SageBrush

    SageBrush Senior Member

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    By all means voice your opinion that that website is misleading and has contradictory information. I agree that the website is unclear and the unwary customer can incorrectly conclude that unused modules are in the case.

    DO NOT, however, accuse GreenTec of fraud unless you are comfortable defending a libel suit. Calling GreenTec a scam is saying they are defrauding customers.

    In this case, 'new' means new generation. As in Gen2, not Gen1 modules. It does not mean unused in this case. There are multiple places in the GreenTec website where this is made clear. E.g., from the FAQ:
    I get it -- you think you were duped. I think you were too. You jumped to a conclusion from the advert and ignored all the other information they provided. Now say thank you to GreenTec for returning your money and stop libeling that company unless you want to face the consequences.

    Take a common example from PriusChat, threads that say something along the lines of:

    "I got a NEW car today!!! ... a 2004 Prius."

    Is the person lying ?
     
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  11. ericbecky

    ericbecky Hybrid Battery Hero

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    I had never really read through the details on GreenTec's "NEW" cells but certainly got plenty of calls about it.
    Now it makes sense.
    "New Generation" is not the same as "New" in my book.

    While new/never-used cells are available (from Toyota and aftermarket supplier). It doesn't look like that is what BCS-TX-Prius07 received.
     
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  12. SageBrush

    SageBrush Senior Member

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    My overall opinion of remanufactured batteries is that they are a poor choice because use of the provided warranty costs time, costs money (shipping is on the customer if non-local), and may not have any value if the company stops its operations. I have been saying this for years. For these reasons I consider a GreenTec a poor purchase decision. For exactly the same reasons I would not buy from Ericbecky. This is true even though I do not doubt that both EricBecky and GreenTec are reasonable businesses although GreenTec engages in advertising I find distasteful. They are far from unusual.

    Buying a Dorman battery through NAPA may solve 2/3 of these criticisms.
    If a money-back graduated warranty was offered I would feel differently.
     
    #32 SageBrush, Jun 15, 2015
    Last edited: Jun 15, 2015
  13. ericbecky

    ericbecky Hybrid Battery Hero

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    Two things:
    1) new OEM Toyota packs.
    2) aftermarket new modules exist. Not sure if/when these would be made available for consumers to purchase. More likely shops/resellers.
     
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  14. SageBrush

    SageBrush Senior Member

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    1. Can you buy them ?
    2. Who is the manufacturer ?

    I just looked at the Falcon rebuilder website and see that they offer a rebuilt pack with all brand new (presumably that means unused) G3 modules. The price is too high at ~ $3000 once shipping is included but at least they are selling a reasonable product in my opinion.

    Eric, would you offer this product, and at what cost ?
     
    #34 SageBrush, Jun 15, 2015
    Last edited: Jun 15, 2015
  15. ericbecky

    ericbecky Hybrid Battery Hero

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    I can buy aftermarket modules, but I will not be selling them at this time. In time I'm sure the mfgs name will come out. But it may simply be a "soft" launch. You should call me and we can talk.

    Yes, I can easily sell a repackaged, new OEM cell battery pack. (ie gen 3 cells in a gen 2 pack.) But I don't hear people clamoring for this product. The initial cost is a hassle because you need to buy a Gen 3 core just to have one to return. Either that or forfeit the core charge. $$$$$
     
  16. SageBrush

    SageBrush Senior Member

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    Would your seller put up a fuss if you returned a Gen3 pack with gen2 modules inside for the core ?
     
  17. ericbecky

    ericbecky Hybrid Battery Hero

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    For cores I always have to return what I purchase. Goes for all types of items, not just hybrid batteries.
     
  18. SageBrush

    SageBrush Senior Member

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    I reworded my question for clarity:

    Would your seller put up a fuss if you returned a Gen3 pack with gen2 modules inside for the core ?
     
  19. ericbecky

    ericbecky Hybrid Battery Hero

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    Never had issues with mismatched modules.
     
  20. SageBrush

    SageBrush Senior Member

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    Indeed; after all, Toyota is just pulling the modules and recycling the nickel so far as I know. So is this scenario possible and reasonable:
    1. You buy a Gen3, new OEM pack
    2. You put the new modules into a Gen2 case with electronics and sell it to me
    3. I pull out my defective pack and install the one you sent
    4. I return to you my old pack in the shipping container you sent
    5. You place the Gen2 modules in the Gen3 case, keep the electronics, and regain the core charge you paid
    .... Ready for the next customer

    My arithmetic suggests
    • ~ $1800 for the pack
    • ~ $300 Shipping two ways
    • Your labor to swap modules and ship
     
    #40 SageBrush, Jun 15, 2015
    Last edited: Jun 15, 2015