HELP!Engine Problem @23k

Your Prius v is mechanically probably more like a Gen 3 Prius hatchback than a Gen 4. In other words, they didn't update the 2016 "v" cars when they did the 2016 hatchback. There's quite a bit of discussion about engine rattle upon cold starting in that section. I'd refer you to the Gen 3 section...haven't seen any discussion of engine rattle in Gen 4 (yet!)

 

Did it sound like this?

 

If this is a brand new car, I would take it to the dealer for a complete inspection. Your situation doesn't sound good and your car is still under warranty.

 

I agree. Id go straight back to the dealer. That's the easiest, the safest and the right way to do it. You touch anything with the car it might conflict the warranty.

 

Try to video the behavior if possible, if it's an intermittent thing, so you've got some proof, and something to show them. If you've got another dealership nearby, maybe try them too. Seems like you have two problems:

1. Engine shaking. At 23/26K miles, it is very early, for EGR clogging, which is often the culprit.
2. A dealership that doesn't want to know.

 

is it the prius v wagon?

 

I only have this problem whenever I start the car to move it in and out of the garage. When the engine doesn't warm up to temperature, it will cause this knocking when I start the car next time. So now I make sure I run the car around the block before turning it off

 

is this the first time it's happened in 3 years?

 

You better check up on the criteria for using the lemon law, you have a long way to go before it applies.

 

Goes without saying keep all the bills, a log, and try to video the phenomena whenever you get the chance. Consider sounding out another dealership? Wouldn't hurt to talk to another place.

 

Wow. I don't know if the car is becoming the nightmare or the dealer.. "Phantasm"

 

@PriusMeg

Did you happen to see this post?

Do you ever start your car and shut it off while the gas engine is running?
Like musical cars maybe in your driveway?

This is a very common problem with your engine, so if you can definitely say that above is not happening,
then your problem is only common with much higher miles then you have....like closer to 100k miles or higher

 

Meanwhile, ditch that dealer.

 

Even f its a gen 3, its only 23k not supposed to have any ratlling noise nor egr issues.