Help!! Prius prime phv charging lock mechanism is not working!!

Discussion in 'Prime Plug-in Charging' started by Asims, Feb 17, 2020.

  1. Asims

    Asims New Member

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    2017 Prius Prime
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    Prime Premium
    Hello I have 2017 Toyota Prius but when I try to plug in it’s charging cable the locking mechanism doesn’t work. I have tried everything with settings and unlocking it with the fob but no success. Then I manually unlocked the mechanism. Now I can charge the battery but the mechanism is still not working. Any one has faced this problem before ??? What could be the possible problem ??
     

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  2. Salamander_King

    Salamander_King Senior Member

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    Location:
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    Vehicle:
    2020 Prius Prime
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    LE
    I only charge at home, so I've never used charge cable lock on mine, but it supposed to use the sensor to detect the fob near by doesn't it? Have you tried changing fob battery? If that doesn't help, maybe the sensor in the car is not working?
     
  3. Asims

    Asims New Member

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    Prime Premium
    Thanks you for your reply. I have two fob keys none of them solved the problem. Then I manually unlocked it by the attached diagram. Now it’s charging but the lock is not working. I have just imported this vehicle with 4K KMS. Do you know the location of this sensor? I have connected it with the computers but no dtcs were found.
     
  4. Asims

    Asims New Member

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    2017 Prius Prime
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    Prime Premium
    This lock doesn’t lock my charging cable. Before I wasn’t able to plug in my charging cable fully inside because this lock was not allowing the cable to fully insert. Then I manually unlocked it. Now I can insert my charging cable but can’t lock it. I don’t know what’s causing this problem.
     

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  5. Asims

    Asims New Member

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    Vehicle:
    2017 Prius Prime
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    Prime Premium
    @bisco hello friend. Can you help me. What could be the possible issues ?
     
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