How to Activate your Complimentary ChargePoint Card (P.S. it has a limited life span)

Discussion in 'Prime Main Forum (2017-Current)' started by Tideland Prius, Dec 1, 2016.

  1. sdhzlgl

    sdhzlgl Junior Member

    Joined:
    May 22, 2018
    16
    3
    2
    Location:
    montereypark
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    Used twice, why is my account amount negative?

    Screenshot_20180528-151338.jpg
     
  2. Team ChargePoint

    Team ChargePoint Active Member

    Joined:
    Jul 12, 2017
    171
    106
    0
    Location:
    Campbell, CA
    Vehicle:
    2017 Prius Prime
    Model:
    N/A
    Hi there sdhzlgl! I sent this question over to our driver support team. They looked into your balance question and it does appear that you are getting credit for your promotion. If you have questions on this please call our driver support team directly at 888.758.4389, where the team is available 24/7, and they can research it further for you!
     
  3. MagnetoBlue

    MagnetoBlue Junior Member

    Joined:
    May 13, 2018
    74
    30
    0
    Location:
    Burbank, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Premium
    Hello, I bought 2017 Prius Prime and I activated my $100 ChargePoint card. Can I use this at a blink station yet?
     
  4. triggerhappy007

    triggerhappy007 Active Member

    Joined:
    May 7, 2018
    307
    190
    0
    Location:
    Texas
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    No. It'll only work at ChargePoint locations only. Download their app and you can see their locations around you.

    Blink is expensive, you might as well just buy gas and it'll be full in 5 minutes. LOL
     
    MagnetoBlue likes this.
  5. MagnetoBlue

    MagnetoBlue Junior Member

    Joined:
    May 13, 2018
    74
    30
    0
    Location:
    Burbank, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Premium
    Damn, ok. Thanks for letting me know.
     
    Team ChargePoint likes this.
  6. Nathanimal

    Nathanimal New Member

    Joined:
    Jun 24, 2018
    5
    2
    0
    Location:
    San Diego
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    I got one of the last 2017 Prius Primes on the lot and I didn't get the envelope either. I didn't find out about the credit until I saw this thread!
    I called ChargePoint (awesome customer service) and gave them my VIN and they set me up with the $100 credit. I had already downloaded the app and used it several times. I will definitely keep using it!
     
    Team ChargePoint likes this.
  7. 2015BlizzardPriusFour

    2015BlizzardPriusFour Active Member

    Joined:
    May 25, 2015
    168
    134
    0
    Location:
    Central Valley CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
  8. maiki

    maiki Junior Member

    Joined:
    Jul 5, 2018
    42
    6
    0
    Location:
    California
    Vehicle:
    2012 Prius
    Model:
    Three
    I just picked up my 2018 Prius Prime Advanced this past Monday. I was given no such card. Are the dealers supposed to give us such a card? (California)
     
  9. schja01

    schja01 One of just a few in Chicagoland

    Joined:
    Apr 22, 2005
    789
    467
    0
    Location:
    Chicagoland
    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    The card only applies to 2017.
     
    mr88cet likes this.
  10. mr88cet

    mr88cet Senior Member

    Joined:
    Sep 9, 2008
    1,653
    959
    0
    Location:
    Austin, TX
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    You can probably get one at 1-888-758-4389.
     
  11. maiki

    maiki Junior Member

    Joined:
    Jul 5, 2018
    42
    6
    0
    Location:
    California
    Vehicle:
    2012 Prius
    Model:
    Three
    not for 2018 models?
     
  12. schja01

    schja01 One of just a few in Chicagoland

    Joined:
    Apr 22, 2005
    789
    467
    0
    Location:
    Chicagoland
    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
  13. mr88cet

    mr88cet Senior Member

    Joined:
    Sep 9, 2008
    1,653
    959
    0
    Location:
    Austin, TX
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I was not aware that they discontinued that in 2018. Oh well, not a huge loss...
     
    will the engineer likes this.
  14. My first EV

    My first EV Junior Member

    Joined:
    Nov 4, 2018
    36
    15
    0
    Location:
    Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Base
    I’m a new owner of Prius Prime—-just 4 days! Was wondering if this is available in Canada? I lived in Burnaby, British Columbia. I am just frustrated or surprised? That my dealer tells me nothing about how to use those chargers out in the city other than charging at my own home! And I would be much appreciated if they at least give me a print out information about various charging providers. Of course, a complimentary charge card with 100days, $100, would greatly helps!
     
  15. My first EV

    My first EV Junior Member

    Joined:
    Nov 4, 2018
    36
    15
    0
    Location:
    Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Base
    my salesman told me that there’s a lock system of my new 2018 Toyota Prius prime , but when I checked and refer to the manual, the manual lock is absent, still has to figure out a digital lock from the steering wheel button!

    And yes, I heard people steal them and sell it on eBay for $100:(
     
  16. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    39,102
    10,437
    40
    Location:
    Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Technology
    No. It's only available in the US.

    Yeah finding a salesperson that is willing to spend the time to go over important aspects of the car is rare. I'm lucky that I did have one when I picked up my Gen 3.

    There are various charging station companies (just like gas companies). Most require a username and a credit card (but they are free to use at the moment or you pay for parking but electricity is free etc).

    Canadian chargers are...

    • Flo
    • Chargepoint
    • EVConnect
    • GE Wattstation
    • Sun Country
    • Circuit électrique (obviously you can guess where those stations are)

    As far as I know, Sun Country and GE Wattstation do not requre an RFID card or an app to dispense the charger.

    Also, there are places where they just installed a charger like you would at home, so for those, obviously you won't need an RFID card or an app.

    The best place to find out what types of chargers are available in your area is to check plugshare.com (I believe there's an app as well). That's your best bet.

    (e.g. looking at Metrotown, they use Flo chargers.)
     
    My first EV likes this.
  17. My first EV

    My first EV Junior Member

    Joined:
    Nov 4, 2018
    36
    15
    0
    Location:
    Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Base
    Thank you for all the info!
     
  18. will the engineer

    Joined:
    Feb 13, 2019
    173
    85
    0
    Location:
    LA
    Vehicle:
    2019 Prius Prime
    Model:
    Plug-in Advanced
    I sent an email to the company. they just flat out ignored me

    Posted via the PriusChat mobile app.
     
Loading...