Hybrid battery failure@154,000 miles, California

154000 and 4000 miles out of hybrid warranty. Come on, any manufacturer with an customer service worth its salt should fix it. Even at 154k miles. Think about it. All the people will remember is Toyota did not fix my car for free.

Do right no one remembers, do wrong no one forgets.


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they should have made the warranty 10 1/2 years or 155,000 miles.

 

I love it! Why all the game playing? Just fix the car, period. Hyundai now has a lifetime warranty on their battery, I think Toyota should follow suit.

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that's because they need one. honestly, 10 years of service, what more can you ask?

 

Because a Prius without a battery is like a ship without a rudder. Both can go but not very well.

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but a hyundai without a battery is still a hyundai.

 

You're killing me. But some people like Hyundai. Really.

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...don't forget CA has 11% of US population but approaching 30% of US hybrid sales, I think maybe headed to 40% in the next year or so.

 

i know, i'm just kidding around. they've done a good job turning things around, like the japanese did early on.

 

I agree, Hyundai is no longer Korean assembled Mitsubishis.Thank God for that.

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30% of US hybrid sales. I wonder why? Is it because of emissions or what?

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They never were. For a while though Mitsu was selling rebadged Hyundai garbage. Rather like GM does with Daewoo. It's true though; Hyundai has made tremendous quality strides in the last 5 years. Nowadays they are at least on par with the US domestic companies like GM and Ford

 

Eaeir engines and transmissions were sourced from Mitsubishi. I had the great job of a an oil leak at the head to where the camshaft came out and the cam seal was leaking on the timing belt.
Anyway, they're a lot better than 25 to 30 years ago.

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Hang in there.

 

you should try and transfer this claim to another person to assist you. I did this once with a Chevy Tahoe I once owned and the rep that helped me gave all kinds of reasons to delay (sick, vacation, need to talk to manager, etc), finally I got fed up and asked for someone else to help me. This person helping you obviously has issues

Normally a dealer/Toyota hq will only take 1 day to know whether or not to offer you assistance.

 

You need a different representative. Holy crap! Five more days? I guess this means they are not saying "NO". But they are "researching" how to handle this situation. What a nice group of people
Complain respectfully. Tell them you need wheels. Ask them for a rental or courtesy car. If you are a good customer, there should be no problem. Keep us posted. JTM

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That's what they'll want next I'll bet...

 

Be ready with a litre of blood. My oh my. Hey Toyota, just get the man a battery. Sheesh!

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This just seems weird to me.
First of all, I'm not providing Toyota or anyone with a list of my close family that own "anything". None of their business.

Growing up my family owned a lot of Toyota's. My Grandparents almost exclusively Toyota until later years when they started to buy Honda's.

But really what does that have to do with anything? Why would that make anyone more or less deserving of warranty assistance?

In fact maybe just the opposite. I think it shows more support for Toyota if you come from a background where possibly Toyota isn't that popular and YOU still choose Toyota.

I just think, it's one owner, with one Toyota product, and that's all they should have to prove. Maybe some loyalty and consistency in maintaining service. But that's about it. Then either offer the assistance or don't.

But since most people don't have much control over what Mothers, Fathers, even Sons and Daughter might buy or choose to own, what difference should that make?

You're either backing the owner of the Toyota or you aren't.