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Hybrid system failure at 65,828 miles

Discussion in 'Gen 3 Prius Technical Discussion' started by wesayso, Sep 14, 2016.

  1. wesayso

    wesayso Member

    Joined:
    Mar 18, 2011
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    Location:
    Hampton, VA
    Vehicle:
    2011 Prius
    Model:
    Two
    So, Last Thursday I had a complete Hybrid system failure 200 miles from home in my 2011 Prius. I was able to limp to a Toyota dealer in Staunton, VA. They pulled codes P0A94, and P324E. Told me the Hybrid mechanic was on vacation and would return Monday. Damn it! I rented a car and drove home. This morning they called about 9:00 and informed me my car was ready. Everything was covered by warranty (TSB003616). The invoice I received was not very informative. They installed 04899-47021, transistor kit, 04899-47060, plug kit, 08826-00100, seal packing, and some grease, and coolant. They told me the work was warranted for 12K miles or 12 months. Is this right? Seems to me everything hybrid related should still be covered to 80K miles. Also I'm wondering if the issue has been resolved with the new transistor kit, or can I plan on this reoccurring in another 60K miles or so? And, I'm wondering if I can get Toyota to reimburse me for car rental expense. Any thoughts?
     
    #1 wesayso, Sep 14, 2016
  2. fuzzy1

    fuzzy1 Senior Member

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    Location:
    Western Washington
    Vehicle:
    Other Hybrid
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    Seems to me that you should be right. A warranty repair, with a short warranty on said particular repair, should not shorten the original warranty.

    Perhaps the repair is has its own separate 12/12 warranty even if the original warranty had less than 12/12 remaining?
     
    #2 fuzzy1, Sep 14, 2016
    Raytheeagle likes this.
  3. orenji

    orenji Senior Member

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    Aug 17, 2013
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    Vehicle:
    2010 Prius
    Model:
    Three
    Count your blessings and be happy. Toyota repaired it all under warranty/recall and you have a car with all new parts. You really can't predict the future, but I would bet you won't have the same issue again.
     
    #3 orenji, Sep 14, 2016
    Raytheeagle likes this.
  4. wjtracy

    wjtracy Senior Member

    Joined:
    Sep 19, 2006
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    Location:
    Northern VA (NoVA)
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Thank you for the post.
    Not sure we've if we've heard a similar incident before.
    It's worth a try with Toyota USA on rental fees...not sure what their policy is.
    At least you could tell us their response for future reference.
     
    #4 wjtracy, Sep 15, 2016
  5. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    isn't this the ipm module?
     
    #5 bisco, Sep 15, 2016
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