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Inverter IPM - 15 year Warranty Enhancement ZE3

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Den49, Sep 17, 2014.

  1. Den49

    Den49 Member

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    I searched the GIII forum and did not find anything about this.

    Today I received a letter* from Toyota, subject: "Warranty Enhancement Notification - ZE3". The letter provides notification that the new vehicle limited warranty of the Inverter Intelligent Power Module (IPM) is extended for 15 years, with no mileage limitation, from the date of first use, as long as Safety Recall EOE was performed (if applicable).

    The letter also said that reimbursement would be made for previously paid repairs to the IPM.

    Thank you Toyota!

    *See Post #6 below for a copy of the letter.
     
    #1 Den49, Sep 17, 2014
    Last edited: Sep 17, 2014
  2. jdcollins5

    jdcollins5 Senior Member

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    Another member posted on another thread that he had just received the letter. He has a 2012. The fact that you have a 2010 verifies that the letter should be going to all Gen 3 owners. That is great news!

    Being my first Toyota vehicle, I have just gained a new respect for Toyota. I had my doubts that they would stand behind the Inverter if it were to fail outside of the original 100k mile warranty period.

    I searched the Toyota Owner's website and could not find any information on this Warranty Enhancement letter.
     
  3. 2k1Toaster

    2k1Toaster Brand New Prius Batteries

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    Now I wonder if Grumpy will see this... He had a failed inverter, interesting to see if Toyota stands by 15 years outside of the US
     
  4. JC91006

    JC91006 Senior Member

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    The no mileage limit is the real deal here. I would think in 15 years, some can rack up 400k miles and it would still be covered, but only if it's the Inverter Intelligent Power Module (IPM). Whatever the heck that is.
     
  5. SageBrush

    SageBrush Senior Member

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    And I wonder if Grumpy will send a letter of apology to Toyota for his rubbish posts on this forum, then delete the trash and rub his nose in the mud until he gets a clue.

    Toyota stands behind their products. Only Tesla might be better.
     
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  6. Den49

    Den49 Member

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    Attached is a sanitized copy of the Warranty Enhancement Notification - ZE3 letter I received.
     

    Attached Files:

    zmre2b, cwerdna and PriusAus like this.
  7. ftl

    ftl Explicator

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    Are you suggesting that he should have known when his inverter failed that Toyota would eventually extend the warranty?
     
  8. SageBrush

    SageBrush Senior Member

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    Hardly.

    I was referring to his conspiracy theories that a minimal change to new car warranty sales in the UK was evidence of a great cover-up and vast fleet failure of inverters that Toyota was running away from.
     
  9. ftl

    ftl Explicator

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    OK, I think I skipped over those posts...:(
     
  10. adamace1

    adamace1 Senior Member

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    So we all get 15 years of warranty as long as we do the recall. Nice
     
  11. bisco

    bisco cookie crumbler

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    but you lose 8 mpg's in the process.:cool:
     
  12. DaneH5

    DaneH5 Member

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    This might be the secret IPM [​IMG]
     
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  13. Coolmindpower/CMP

    Coolmindpower/CMP Junior Member

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    I have done the recall in Kuala Lumpur, Malaysia for my 2013 Prius Luxury 1.8 early this year. Today is exactly 1 year of usage when first bought new clocking a mileage of 30, 090km.

    I am wondering whether such IPM coverage extend to outside US..ie Asia Pacific namely Malaysia.
     
  14. Mendel Leisk

    Mendel Leisk Senior Member

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    We've lost no mpg, post recall. But I agree: a lot of owners are reporting marked losses. This seems to point to a flawed update software.

    I'm wondering too, is it just the 'States getting this. I want everything I've got coming to me. :ROFLMAO:
     
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  15. Starship_Enterprius

    Starship_Enterprius Active Member

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    I know i shouldda bought my used Prius from across the border.
     
  16. bisco

    bisco cookie crumbler

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    i'm wondering if it's driving style.
     
  17. Coolmindpower/CMP

    Coolmindpower/CMP Junior Member

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    I firmly believe it's all about driving style, road contour and many other factors. Would not be able to get 860km @40liters. It now linggers around 780km. Above all..would not be bother by now to glide most of the time..
     
  18. Mendel Leisk

    Mendel Leisk Senior Member

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    You mean that more aggressive driving style has more mpg impact, post update?

    It's been stated by Toyota that it's hard acceleration that's hard on the inverter. So maybe something along those lines is happening. I'm not sure though:

    There was one guy here, took a real hit post update, went back in, they redid it, and his mpg went back up.

    OTOH, maybe he just had a bad tankful.
     
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  19. bisco

    bisco cookie crumbler

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    yes, but i'm just theorizing. it is confusing and frustrating for those affected. and it's not scientific, mostly, people 'feel' that their mpg's have dropped.
     
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  20. bisco

    bisco cookie crumbler

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    duplicate, having trouble posting last few days.