Inverter IPM - 15 year Warranty Enhancement ZE3

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Den49, Sep 17, 2014.

  1. Den49

    Den49 Member

    Joined:
    Oct 25, 2010
    498
    265
    0
    Location:
    Maryland
    Vehicle:
    2010 Prius
    Model:
    IV
    I searched the GIII forum and did not find anything about this.

    Today I received a letter* from Toyota, subject: "Warranty Enhancement Notification - ZE3". The letter provides notification that the new vehicle limited warranty of the Inverter Intelligent Power Module (IPM) is extended for 15 years, with no mileage limitation, from the date of first use, as long as Safety Recall EOE was performed (if applicable).

    The letter also said that reimbursement would be made for previously paid repairs to the IPM.

    Thank you Toyota!

    *See Post #6 below for a copy of the letter.
     
    #1 Den49, Sep 17, 2014
    Last edited: Sep 17, 2014
  2. jdcollins5

    jdcollins5 Senior Member

    Joined:
    Aug 30, 2009
    5,131
    1,311
    0
    Location:
    Wilmington, NC
    Vehicle:
    2010 Prius
    Model:
    III
    Another member posted on another thread that he had just received the letter. He has a 2012. The fact that you have a 2010 verifies that the letter should be going to all Gen 3 owners. That is great news!

    Being my first Toyota vehicle, I have just gained a new respect for Toyota. I had my doubts that they would stand behind the Inverter if it were to fail outside of the original 100k mile warranty period.

    I searched the Toyota Owner's website and could not find any information on this Warranty Enhancement letter.
     
  3. 2k1Toaster

    2k1Toaster Brand New Prius Batteries

    Joined:
    Feb 14, 2010
    5,947
    3,702
    0
    Location:
    Rocky Mountains
    Vehicle:
    2006 Prius
    Model:
    Three
    Now I wonder if Grumpy will see this... He had a failed inverter, interesting to see if Toyota stands by 15 years outside of the US
     
  4. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    14,501
    7,265
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2010 Prius
    Model:
    V
    The no mileage limit is the real deal here. I would think in 15 years, some can rack up 400k miles and it would still be covered, but only if it's the Inverter Intelligent Power Module (IPM). Whatever the heck that is.
     
  5. SageBrush

    SageBrush Senior Member

    Joined:
    Jun 4, 2008
    11,627
    2,519
    8
    Location:
    Southwest Colorado
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    And I wonder if Grumpy will send a letter of apology to Toyota for his rubbish posts on this forum, then delete the trash and rub his nose in the mud until he gets a clue.

    Toyota stands behind their products. Only Tesla might be better.
     
    defrankond likes this.
  6. Den49

    Den49 Member

    Joined:
    Oct 25, 2010
    498
    265
    0
    Location:
    Maryland
    Vehicle:
    2010 Prius
    Model:
    IV
    Attached is a sanitized copy of the Warranty Enhancement Notification - ZE3 letter I received.
     

    Attached Files:

    zmre2b, cwerdna and PriusAus like this.
  7. ftl

    ftl Explicator

    Joined:
    Jun 2, 2009
    1,812
    787
    0
    Location:
    Long Island NY
    Vehicle:
    2012 Prius c
    Model:
    Three
    Are you suggesting that he should have known when his inverter failed that Toyota would eventually extend the warranty?
     
  8. SageBrush

    SageBrush Senior Member

    Joined:
    Jun 4, 2008
    11,627
    2,519
    8
    Location:
    Southwest Colorado
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    Hardly.

    I was referring to his conspiracy theories that a minimal change to new car warranty sales in the UK was evidence of a great cover-up and vast fleet failure of inverters that Toyota was running away from.
     
  9. ftl

    ftl Explicator

    Joined:
    Jun 2, 2009
    1,812
    787
    0
    Location:
    Long Island NY
    Vehicle:
    2012 Prius c
    Model:
    Three
    OK, I think I skipped over those posts...:(
     
  10. adamace1

    adamace1 Senior Member

    Joined:
    Jun 22, 2009
    1,403
    187
    0
    Location:
    Charlotte, NC
    Vehicle:
    2010 Prius
    Model:
    II
    So we all get 15 years of warranty as long as we do the recall. Nice
     
  11. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    90,843
    40,815
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    but you lose 8 mpg's in the process.:cool:
     
  12. DaneH5

    DaneH5 Member

    Joined:
    Aug 12, 2014
    464
    60
    0
    Location:
    Pinellas, Florida
    Vehicle:
    2014 Prius
    Model:
    Three
    This might be the secret IPM [​IMG]
     
    Data Daedalus likes this.
  13. Coolmindpower/CMP

    Coolmindpower/CMP Junior Member

    Joined:
    Aug 22, 2013
    2
    0
    0
    Vehicle:
    2012 Prius
    Model:
    Persona
    I have done the recall in Kuala Lumpur, Malaysia for my 2013 Prius Luxury 1.8 early this year. Today is exactly 1 year of usage when first bought new clocking a mileage of 30, 090km.

    I am wondering whether such IPM coverage extend to outside US..ie Asia Pacific namely Malaysia.
     
  14. Mendel Leisk

    Mendel Leisk Sunday driver DIY’r

    Joined:
    Oct 17, 2010
    42,020
    30,119
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    We've lost no mpg, post recall. But I agree: a lot of owners are reporting marked losses. This seems to point to a flawed update software.

    I'm wondering too, is it just the 'States getting this. I want everything I've got coming to me. :ROFLMAO:
     
    DogDaze likes this.
  15. Starship_Enterprius

    Starship_Enterprius Active Member

    Joined:
    Aug 11, 2014
    310
    149
    0
    Location:
    Ottawa, Ontario
    Vehicle:
    2010 Prius
    I know i shouldda bought my used Prius from across the border.
     
  16. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    90,843
    40,815
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    i'm wondering if it's driving style.
     
  17. Coolmindpower/CMP

    Coolmindpower/CMP Junior Member

    Joined:
    Aug 22, 2013
    2
    0
    0
    Vehicle:
    2012 Prius
    Model:
    Persona
    I firmly believe it's all about driving style, road contour and many other factors. Would not be able to get 860km @40liters. It now linggers around 780km. Above all..would not be bother by now to glide most of the time..
     
  18. Mendel Leisk

    Mendel Leisk Sunday driver DIY’r

    Joined:
    Oct 17, 2010
    42,020
    30,119
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    You mean that more aggressive driving style has more mpg impact, post update?

    It's been stated by Toyota that it's hard acceleration that's hard on the inverter. So maybe something along those lines is happening. I'm not sure though:

    There was one guy here, took a real hit post update, went back in, they redid it, and his mpg went back up.

    OTOH, maybe he just had a bad tankful.
     
    DogDaze likes this.
  19. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    90,843
    40,815
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    yes, but i'm just theorizing. it is confusing and frustrating for those affected. and it's not scientific, mostly, people 'feel' that their mpg's have dropped.
     
    DogDaze and Mendel Leisk like this.
  20. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    90,843
    40,815
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    duplicate, having trouble posting last few days.
     
Loading...