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Long wait for hybrid battery

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by fadeluca, Apr 20, 2012.

  1. fadeluca

    fadeluca New Member

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    2006 Prius
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    A little more than a week ago, the hybrid battery on my 2006 Prius (only 55000 miles) failed. I had the car towed to my Toyota dealer, who informed me the next day that these batteries were back-ordered (supposedly around 300 back-ordered) and that it would take 6 weeks to get a new battery. This just seems unreasonable to me. I understand that dealers are not going to have spare hybrid batteries stacked up like spark plugs, but six weeks to get a vital part for a car? Quite frankly, with all the Prius's on the road, 300 needing batteries doesn't seem all that high.

    I was wondering what kind of waits other people have experienced for hybrid batteries. Up to now, I have really liked my Prius, but if this is the norm for parts like the hybrid battery, I will probably never buy another one. The dealer did supply a rental car, so I am happy about that.
     
    #1 fadeluca, Apr 20, 2012
  2. seilerts

    seilerts Battery Curmudgeon

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    55000 miles? wow, that's early. But you have two of the four major risk factors: age, terrain.

    Because it failed under warranty, and the batteries are on backorder, you are entitled to a free loaner car. Start by asking your service advisor, then escalate to Toyota Customer Care if denied.
     
    #2 seilerts, Apr 20, 2012
    JENELLE JONES and dave77 like this.
  3. JENELLE JONES

    JENELLE JONES Junior Member

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    West Los Angeles 2006 Prius driver with 126,000 miles and going STRONG!:)
    Question?
    When my main battery goes
    NEED CONTACT INFO for reasonable battery replacement please.
     
    #3 JENELLE JONES, Mar 8, 2018
  4. srellim234

    srellim234 Senior Member

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    It didn't fail under warranty. The warranty expired a few years ago.
     
    #4 srellim234, Mar 8, 2018
  5. davecook89t

    davecook89t Senior Member

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    Four Touring
    But you are looking at a 6 year old post. It was under warranty at that time.(y)
     
    #5 davecook89t, Mar 8, 2018
    Prodigyplace likes this.
  6. bisco

    bisco cookie crumbler

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    i have never had a problem waiting for a hybrid battery.
     
    #6 bisco, Mar 8, 2018
  7. bisco

    bisco cookie crumbler

    Joined:
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    camelback toyota.
     
    #7 bisco, Mar 8, 2018
  8. srellim234

    srellim234 Senior Member

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    You're correct. My mistake for missing that.

    In 2015 our HV battery went out while still under warranty on our previous Prius at 9+ years and 125k miles. Crown Toyota replaced it in one day.
     
    #8 srellim234, Mar 8, 2018
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