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Newbie here.. Help, 2021 Prius bottomed out on tank cap in gas station

Discussion in 'Gen 4 Prius Main Forum' started by Marlene B, May 26, 2024.

  1. Marlene B

    Marlene B New Member

    Joined:
    May 26, 2024
    1
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    Location:
    Belchertown, MA
    Vehicle:
    2021 Prius
    Model:
    Base
    My 2021 Prius bottomed out on the cap of an underground gas tank while driving into a Cumby's gas station. Nothing leaking. Car was operating fine on the 4 miles to home. The next day we had "Hybrid System Malfunction" and "PKSB Malfunction" signs flashing on this Memorial day weekend. My husband put the car up on ramps and there is a 2 foot long scuff mark in the middle of the plastic cover of the undercarriage. But no breaks or dents in the plastic cover. I've had this car for a year and nothing like this has happened before. My husband used an OBD2 on the car today but no codes were revealed. Any advice greatly appreciated!
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,457
    49,291
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    wrong scanner. take it to a dealer, or diy with mini vci, tech stream and laptop. that takes some tech savvy.
    could be coincidence, but hard to believe they are not related.

    seems like a wire got nicked or something:
    ch04se050409

    pksb-malfunction.212108
     
  3. ColoradoBoo

    ColoradoBoo Senior Member

    Joined:
    Jul 19, 2019
    947
    622
    4
    Location:
    Monument, Colorado USA
    Vehicle:
    2017 Prius
    Model:
    Two
    I agree, need a good scanner like what a dealer has and the high-voltage system in our Prius requires a specially-trained mechanic.

    Sorry that happened...keep us posted!