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Ongoing Service

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by frhoads, Nov 11, 2015.

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  1. frodoz737

    frodoz737 Top Wrench

    Joined:
    Aug 26, 2010
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    Location:
    Texas
    Vehicle:
    2015 Prius
    Model:
    Four
    Now that was well said! Afraid I'm not as diplomatic at my age.

    So tell us about yourself there Lucifer.
     
    #41 frodoz737, Nov 14, 2015
  2. dhancock

    dhancock 2 Prius Family

    Joined:
    May 21, 2007
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    Location:
    Hamburg, NY (Buffalo area)
    Vehicle:
    2011 Prius
    Model:
    Five
    The problem isn't with the techs, but rather, with the service writers who are the primary interface with the customers and with the dealer management who encourage the writers to "maximize" the sales of services, needed or not.
     
    #42 dhancock, Nov 16, 2015
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