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Please someone help me anyone....Lemon Car

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by Ashuri, Jan 10, 2016.

  1. Ashuri

    Ashuri Junior Member

    Joined:
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    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    Hello Prius chat,

    This is an open letter to Prius chat members and Toyota Corp., please someone replace my car.
    I have a 2012 Prius v (wagon) with 48K miles, long story short, it has been to the dealership over 11 times for issues with the brakes (the TSB for brake squeal and howl sound has been done TWICE already), as well I have had Two Hybrid Warning Light occurrences once 8/15 and most recently 12/15. Both times car has stopped while driving, most recent time (12/15) it was towed to dealership. To make matters worse they damaged the car while at the dealership.

    I have filed for Lemon law arbitration Two times, this will be my Third time. I have reached out to Toyota to resolve to no avail. I have tried every possible avenue without resorting to litigation. I just want replacement of my vehicle.

    It has been in the shop since purchased (6/12) on 10/31/12 (miles 4,808), 7/6/13, 11/11/13, 1/20/14, 2/5/14, 3/24/14, 4/30/14, 2/14/15, 5/19/15, 8/13/15, 12/29/15 for over 40 days.

    It has been taken in for brake issues over 11 times, 2 times for hybrid warning system, 2 times for parts falling off or missing, 1 time for problems with Entune/Navigation/Reverse Camera issue.

    I have been a loyal Toyota customer (2001 Prius, 1997 Tercel, 2002 Echo).

    I can't do this back and forth anymore! Please Toyota Corp or someone help me please.
     
    #1 Ashuri, Jan 10, 2016
    bisco likes this.
  2. Okinawa

    Okinawa Senior Member

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    Sounds like you need to consult an attorney.
     
    #2 Okinawa, Jan 10, 2016
  3. Ashuri

    Ashuri Junior Member

    Joined:
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    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    I am in Los Angeles any suggestions
     
    #3 Ashuri, Jan 10, 2016
  4. Topp Cat

    Topp Cat Member

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    2015 Prius
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    Five
    Sorry to hear about your problems but , there a time limitation under lemon law!
     
    #4 Topp Cat, Jan 10, 2016
  5. Ashuri

    Ashuri Junior Member

    Joined:
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    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    Hi Topp Cat

    Yes I know problems started before 18,000 miles or 2 years. I can still file for Lemon Law
     
    #5 Ashuri, Jan 10, 2016
  6. JC91006

    JC91006 Senior Member

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    II
    I believe if the problems you experience are fixed then it's not considered a lemon. It can only be a lemon if the "same" problem occurs and it can't be fixed after trying 3 separate times. If you have multiple issues and they are fixed every time, it does not mean the car is a lemon. Just a problematic car.
     
    #6 JC91006, Jan 10, 2016
  7. Okinawa

    Okinawa Senior Member

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    I know nothing about this attorney. I just googled it. Just google Los Angeles Attorney Howard D. Silver. He is an attorney that specializes in the Lemon Law, according to his advertisement. He is actually located in Oak Park, CA.
     
    #7 Okinawa, Jan 11, 2016
  8. bisco

    bisco cookie crumbler

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    Plug-in Base
    gloria all red?
     
    #8 bisco, Jan 11, 2016
  9. mikefocke

    mikefocke Prius v Three 2012, Avalon 2011

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    You are talking to a bunch of owners, not anyone associated with Toyota or who has the power to cause them to take a specific action.

    You have asked the local dealer's customer relations manager (not the service department manager) to get the Toyota regional experts involved in your case? Every dealer is required to have a person who is empowered to call for Regional Level assistance and action. Most regions have experts with specific car experience who visit the dealers regularly.

    (I once had a car (not a Toyota) with so many problems the folks in my office joked about me having an assigned parking spot at the dealers. I sold it a week before the warranty ran out. I fell your pain.)
     
    #9 mikefocke, Jan 11, 2016
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