I don't think I am going to like working with the Insurance Claims Agent from Trexis Insurance. Hell, I don't think I am going to like working with anyone from Trexis. I got in contact with them on Friday to initiate the claim, only to find out the agent assigned to my claim was taking Friday off and wouldn't be back until Monday. Since I was in dire need of a rental, I asked if there was anyone else I could speak to about it. They transferred me to the Team Leader for my Claims Agent and I left a detailed message, but he never responded.This left me without transportation for days! Both of my jobs require a car so I missed 5 full days of work. My Claims Agent decided to go to the office on Sunday and was able to arrange a rental for me, which I picked up yesterday(Monday). She also had the temerity to offer me $200 for lost income and suffering, to which I of course declined. I expect her to contact me tomorrow or Thursday with a decision on my car one way or another, total out or repair. I really wish I was dealing with Esurance again, they were fast and made a very reasonable offer for every aspect of my claim at the beginning of the year. More to come.