Plug-in Charging System Malfunction message

Discussion in 'Prime Main Forum (2017-Current)' started by bb4srv, Sep 4, 2018.

  1. bb4srv

    bb4srv Active Member

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    2018 Prius Prime
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    Technology
    I got this message after pluging into a non-functioning charging station. Somehow the plug was not working but I left it there anyway and got that message after I returned and started the car.

    I then drove the car home and the next time I started the vehicle the message was gone. Plugged it in to my home charging station overnight and the car was fully charged since. The message hasn't came back. Any ideas? Should I be concerned?

    Went to service and they said to come back if message return.
     

    Attached Files:

    #1 bb4srv, Sep 4, 2018
  2. Flaming

    Flaming Active Member

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    Should you be concerned? Nop , i guess the car can't tell you precisely what went wrong so you get this '' general '' message.
    If your car charge just fine with your home charging station .. it mean that the other charger was defective or there is a problem with it.
    You could try another plublic charger to verify and confirm.
     
    #2 Flaming, Sep 4, 2018
    bisco likes this.
  3. Alvin Chu

    Alvin Chu New Member

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    I got exactly same situation yesterday, and I cancelled the service appointment after read this post.
    So OP, anything happened after this incident?
     
    #3 Alvin Chu, Feb 1, 2020
  4. Alvin Chu

    Alvin Chu New Member

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    I tried another public charger with same brand and it works. so confirmed it's the charger station issue, maybe triggered some protection mechanism in the hybrid system and caused the message, and disappeared overnight.
     
    #4 Alvin Chu, Feb 1, 2020
  5. Salamander_King

    Salamander_King Senior Member

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    Yeah, sound like you answered your own question. The malfunction was in the non-functioning charging station, not in your car.
     
    #5 Salamander_King, Feb 1, 2020
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