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Problems with PiP glass

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by AvLeg, Dec 20, 2012.

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  1. lensovet

    lensovet former BP Brigade 207

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    ham, i believe you and OP have different issues. OP is reporting some sort of weird speckles when the sun's rays hit the glass at a particular angle (generally when the sun is low in the sky, i.e. early morning and late afternoon). the issue you brought up in the Gen 3 forum was light scattering at night.
    it's possible they are related but they probably shouldn't be lumped together as "windshield issues toyota refuses to fix"
     
    #21 lensovet, Dec 20, 2012
  2. AvLeg

    AvLeg Junior Member

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    Yes... I have no issues with the glass when driving at night. Only when driving into the early morning or late afternoon light.
     
    #22 AvLeg, Dec 20, 2012
  3. AvLeg

    AvLeg Junior Member

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    Never knew of that stuff. Thanks!
     
    #23 AvLeg, Dec 20, 2012
  4. AvLeg

    AvLeg Junior Member

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    Well... went and looked at another 2012 pip this morning and the issue was present on this car as well. First I showed the speckled glass on my car to my salesman and he saw what I was talking about. Then after seeing the car on the lot he agreed that there was a problem.

    The salesman then introduced me to the customer relations manager who was walking by. We showed him the issues I was having with my glass and he suggested taking the problem beyond the dealer and contact Toyota directly... at least to document the problem. He also said that a replacement glass could have the same problem or have it even worse (which I thought as well). Kinda thought that contacting Toyota should be the dealers job but I will take his suggestion and go up the food chain. We'll see what happens next... stand by!
     
    #24 AvLeg, Dec 21, 2012
  5. priuskitty

    priuskitty PIP FAN

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    will it show up if you take a photo of the glass? If so, can you post it?
     
    #25 priuskitty, Dec 21, 2012
    lensovet likes this.
  6. bisco

    bisco cookie crumbler

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    as a product distributor, i have always found that end users have always recieved a much better responsefrom the manufacturer than the distributor/dealer.
     
    #26 bisco, Dec 21, 2012
  7. AvLeg

    AvLeg Junior Member

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    I'm going to try... have to get a non autofocus camera or one that AF can be turned off... my iphone wants to focus beyond the glass. I will post when I get one... Thanks!
     
    #27 AvLeg, Dec 21, 2012
  8. ukr2

    ukr2 Senior Member

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    How many of the Dealer PIPs did you look at and did they all have the problem?

    Dianne, have you checked your PIPs for this windshield speckle problem?
     
    #28 ukr2, Dec 27, 2012
  9. AvLeg

    AvLeg Junior Member

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    I only looked at one. They had another in the back lot but the salesman said it had not been cleaned up since the last rain the day before. The one I looked at definitely had the issue. Tried to contact Toyota this week and was told they were closed all week due to holiday.
     
    #29 AvLeg, Dec 28, 2012
  10. wiljei

    wiljei Junior Member

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    I had a window with scratches too found them behind the driver door 2 days later after I got it tinted. They replaced the window but not reimburse for my tint as they threw it away. I was not happy about it
     
    #30 wiljei, Jan 3, 2013
  11. phvdriv3r

    phvdriv3r Defender of the Glass - Lemon-ed a 2012 PHV

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    Anything new with this? We're still tracking all of these windshield defects. Here's a look at the primary ghosting/refraction issue we have:







     
    #31 phvdriv3r, Jan 23, 2013
  12. Paradox

    Paradox Prius Enthusiast / Moderator
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    #32 Paradox, Jan 23, 2013
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