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Recent Amayama Experience?

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Nor'easter, Nov 18, 2021.

  1. Nor'easter

    Nor'easter Member

    Joined:
    Nov 16, 2019
    158
    95
    0
    Location:
    New Hampshire
    Vehicle:
    2010 Prius
    Model:
    II
    Waiting three days now for Amayama to "review my order" with no other communication. This is my first order with them. Is this the new Covid normal or something?
     
    #1 Nor'easter, Nov 18, 2021
  2. jzchen

    jzchen Newbie!

    Joined:
    Apr 9, 2012
    3,194
    978
    0
    Location:
    Arcadia, CA
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Looks like Japan had a somewhat recent COVID spike around August 25. You can check the status in your account. I haven't ordered from them since COVID started, but once they collect your items and it ships it's by plane and will be quick. Hang in there....
     
    #2 jzchen, Nov 18, 2021
    Nor'easter likes this.
  3. Paul E. Highway

    Paul E. Highway Active Member

    Joined:
    Mar 7, 2020
    194
    123
    0
    Location:
    Hawaii
    Vehicle:
    2010 Prius
    Model:
    Four
    I've had delays because they close for all the Japanese holidays, but they politely let me know when that happens. As far as COVID delays, they have been back to normal delivery timeframes at least six months.
     
    #3 Paul E. Highway, Nov 18, 2021
  4. Nor'easter

    Nor'easter Member

    Joined:
    Nov 16, 2019
    158
    95
    0
    Location:
    New Hampshire
    Vehicle:
    2010 Prius
    Model:
    II
    Elapsed time from inquiry to parts in hand turned out to be two weeks. It took seven days to confirm the order, went quickly after that.
     
    #4 Nor'easter, Nov 29, 2021
    SFO, jzchen and Mendel Leisk like this.
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