Recent Amayama Experience?

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Nor'easter, Nov 18, 2021.

  1. Nor'easter

    Nor'easter Member

    Joined:
    Nov 16, 2019
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    Location:
    New Hampshire
    Vehicle:
    2010 Prius
    Model:
    II
    Waiting three days now for Amayama to "review my order" with no other communication. This is my first order with them. Is this the new Covid normal or something?
     
  2. jzchen

    jzchen Senior Member

    Joined:
    Apr 9, 2012
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    Location:
    Arcadia, CA
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Looks like Japan had a somewhat recent COVID spike around August 25. You can check the status in your account. I haven't ordered from them since COVID started, but once they collect your items and it ships it's by plane and will be quick. Hang in there....
     
    Nor'easter likes this.
  3. Paul E. Highway

    Joined:
    Mar 7, 2020
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    Location:
    Hawaii
    Vehicle:
    2010 Prius
    Model:
    Four
    I've had delays because they close for all the Japanese holidays, but they politely let me know when that happens. As far as COVID delays, they have been back to normal delivery timeframes at least six months.
     
  4. Nor'easter

    Nor'easter Member

    Joined:
    Nov 16, 2019
    151
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    Location:
    New Hampshire
    Vehicle:
    2010 Prius
    Model:
    II
    Elapsed time from inquiry to parts in hand turned out to be two weeks. It took seven days to confirm the order, went quickly after that.
     
    SFO, jzchen and Mendel Leisk like this.
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