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Safety Connect for 2017 Prius Prime Advanced

Discussion in 'Prime Main Forum (2017-2022)' started by shebobg, Jun 13, 2022.

  1. shebobg

    shebobg Junior Member

    Joined:
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    Woolwich Township, NJ
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    I have a 2017 Prius Prime Advanced. I read that as of November 1, 2022, the Safety Connect SOS button will no longer work. Is there a fix for it or do I have to go without?
     
    #1 shebobg, Jun 13, 2022
  2. schja01

    schja01 One of very few in Chicagoland

    Joined:
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    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    You do have an active subscription don’t you.
     
    #2 schja01, Jun 13, 2022
  3. shebobg

    shebobg Junior Member

    Joined:
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    Location:
    Woolwich Township, NJ
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Yes I do but don't know if I should renew if it will no longer work at the end of the year.
     
    #3 shebobg, Jun 13, 2022
  4. schja01

    schja01 One of very few in Chicagoland

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    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    I have a 2018 Advanced and I’m paid up until late 2024. I just checked and it still had the green LED but I didn’t press the button. At the request of support I did test it a few weeks ago and it worked then. FWIW.
     
    #4 schja01, Jun 13, 2022
  5. schja01

    schja01 One of very few in Chicagoland

    Joined:
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    Chicagoland
    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    You should be ok. EDEA4B9E-08A8-4B70-ABD9-26981DBF89A2.png
     
    #5 schja01, Jun 13, 2022
  6. shebobg

    shebobg Junior Member

    Joined:
    Feb 12, 2017
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    Location:
    Woolwich Township, NJ
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    I pay annually though so it would be coming up for renewal by then.
     
    #6 shebobg, Jun 13, 2022
  7. Salamander_King

    Salamander_King Senior Member

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    The deadline is only for vesicles using 3G telematics for the Safety Connect. PP has 4G LTE. Your car is not affected by the shut down.
     
    #7 Salamander_King, Jun 13, 2022
  8. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

    Joined:
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    Location:
    Roseville, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Yes, some folks tracked down the part number for the 2017 Prime Safety Connect module, and verified that it is 4G/LTE and thus not subject to the loss of service with the shutdown of the 3G network. No such luck for the 2012-2015 Prius Plug-In (PiP), which has 3G Safety Connect hardware.
     
    #8 CharlesH, Jun 15, 2022
    Salamander_King likes this.
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