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sheep server down?

Discussion in 'Prime Main Forum (2017-2022)' started by Old Bear, Apr 8, 2018.

  1. Old Bear

    Old Bear Senior Member

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    bo-peep.jpg

    Here it is on Sunday morning April 8, and I am unable to access the Entune features from my mobile phone. Very odd.

    When attempting to access the ECO dashboard:

    Your credentials have failed when accessing this feature or service. Please update your account.

    When attempting to access Charge Management:

    This service is currently unavailable. Please try again.

    And I have not received any of the email/text push notifications of the vehicle's completing charging.

    I am very impressed with the solid reliability of Toyota vehicles but much less so with their ability to maintain a reliable networked service.

    {sigh}
     
    bwilson4web likes this.
  2. bwilson4web

    bwilson4web BMW i3 and Model 3

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    Toyota does not offer Internet access as an independent service. When they do, that would be an easy decision. But Toyota uses 3d party providers and short of T-Mobile ... silly.

    Bob Wilson
     
  3. Chazz8

    Chazz8 Gadget Lover

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    I could not find any www hits on "Toyota entune server status down" but I'm getting the same results as Old Bear. If I wasn't busy now I would call Toyota and ask them about the service.
     
  4. Roy2001

    Roy2001 Active Member

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    Is this feature only available for Advance? I have a Premium and could not find anything except useless features like movietickets or charge stations.
     
  5. Darken

    Darken Active Member

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    Yup it's for the Advanced version only. Trust me I would like to have it as well. ;)
     
  6. Prodigyplace

    Prodigyplace Senior Member

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    I guess that's Baaa -aaad ?
     
    vvillovv and Old Bear like this.
  7. Roy2001

    Roy2001 Active Member

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    Be frankly, I feel the Entune is completely useless on Premium and 11.6 inch touch screen LCD is a waste. It does not show much meaningful information except the GPS. But, I don't use car GPS at all as it is much much worse than google map with offline feature on a smart phone.
     
    #7 Roy2001, Apr 8, 2018
    Last edited: Apr 8, 2018
  8. huskers

    huskers Senior Member

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    This is a problem that seems to be more and more common. Several here have the # of Chris who seems to know where to start. Wonder why they cannot complete a better fix? This is no way to treat a working ranch.
     
  9. Old Bear

    Old Bear Senior Member

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    Well, it's back working again and updated upon my most recent trip starting at 6:40PM EDT on Sunday.

    I just knew those sheep would come home on their own.
     
  10. huskers

    huskers Senior Member

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    I think they were over visiting my sheep. I should be able to tell if there are sheepletes soon.
     
  11. Old Bear

    Old Bear Senior Member

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    Is it just me, or is the Entune server having problems today, Sunday 10/6? I cannot seem to get it to respond to any of the Entune apps on my phone. I just shows "loading" until the phone times out.
     
  12. Old Bear

    Old Bear Senior Member

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    Well, it appears to be back up and working now. Maybe Toyota discovered the concept of "software upgrade."

    Then again, probably not.
     
  13. benagi

    benagi Active Member

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    It finally loaded but it was slower than normal.
     
  14. vvillovv

    vvillovv Senior Member

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    sheepeoples showing up on the innerlinks, what will they thinkup next?
    maybe they'll start thinking things to each other in sheepeople talk on screen.
    say what?