Silent death of Prime apps on the 2020

Discussion in 'Prime Audio, Electronics, and Infotainment' started by Kicks07, Aug 13, 2019 at 8:52 AM.

  1. Kicks07

    Kicks07 New Member

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    Just picked up my 2020 Prius prime limited yesterday. It looks like Toyota killed off the prime apps from entune 3.0. The entune website says that it is supported, but you cannot register for an entune account. It's a bummer. Also havent been able to get Alexa to work. Anyone doing any better than me?
     
  2. Kicks07

    Kicks07 New Member

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    As a follow-up the 'Toyota+Alexa' application is what is available on the 2020 Primes. It isn't the Toyota skill with Alexa. Thus, you can use Alexa inside the car to do various things (check the weather, ask alexa questions, I'm assuming control your smart home), but not the other way around. It does not allow you to start the car/adjust temp/lock or unlock the vehicle using Alexa. I love the car, but they absolutely gutted all the remote functionality from it and from what I can tell, did so without really mentioning it was going to happen. You can also still go to the entune site and click on 2020 Prius Prime 11.6 with JBL and still see support for all those Prime apps even though they don't exist dor the newer models. It's disappointing to say the least.
     
  3. ctscoob

    ctscoob New Member

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    Right. You can do remote a/c start but only with the fob. I wish it had the wifi connect feature like earlier models. I have a ‘20 Limited I got last week.
     
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  4. Kicks07

    Kicks07 New Member

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    I think what kills me the most is that I can't set the charge schedule without being in the car. I don't have a very stable schedule and I have to be at the car to make changes to it. Going to suck five times as much when winter hits. Ha!
     
  5. bisco

    bisco cookie crumbler

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    congrats and welcome!

    afaik, only the advanced had remote functionality on the earlier years. is the limited the top of the line?

    in any case, it never had remote start, temp adjust or lock/unlock
     
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  6. Kicks07

    Kicks07 New Member

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    Remote cabin control is what I was talking about, which use to come on the advanced model. I think I thought it was getting unlock/lock because that is what the normal Toyota Alexa connectivity does, but it doesn't get that. Yes, the limited is the new tol model. Anyways, my biggest gripe is missing the remote scheduler for charging. Oh well, still drives much better than my 2010 prius. Cheers!
     
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  7. Clark_Kent

    Clark_Kent Junior Member

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    Limited is the top of the line trim for 2020.
     
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  8. bisco

    bisco cookie crumbler

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    wow, no remote charging app?
     
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  9. Clark_Kent

    Clark_Kent Junior Member

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    I agree. It's incredibly disappointing. I likely would've still bought the car but it would have been nice to know this beforehand. I also think the Alexa functionality falls flat.
     
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  10. Kicks07

    Kicks07 New Member

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    Oh for sure. And I dont think they explained it would be a dumb down version either. KBB was reporting that it would have the ability to do what Alexa with remote connect can do, but that isn't the case.

    Nope. That one hurts the most.
     
    #10 Kicks07, Aug 13, 2019 at 10:42 PM
    Last edited by a moderator: Aug 14, 2019 at 6:52 AM
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  11. bisco

    bisco cookie crumbler

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    strange, i can't fathom the logic of trying to be a plug in vehicle, without at least offering the feature.

    only thing i can think of is that they've had so much trouble with entune, something happened beyond their control, or pocketbook
     
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  12. Kicks07

    Kicks07 New Member

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    I have a tiny sliver of hope they might add it in at a later date. The limited still must have some sort of cell receiver that they use for safety connect. Although I wouldn't hold my breath on this.
     
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  13. Tha_Ape

    Tha_Ape Member

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    Ya, it has to have a cell in it... no other way to communicate with the car unless it's using iridium satellites (it's not).
     
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  14. Kicks07

    Kicks07 New Member

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    I thought as such. I'd gladly pay to keep the safety connect active if it would allow me to use the cell receiver for some of the remote apps. I'm just not counting on Toyota doing this. That'll be a game time decision when the free trial expires... in three years... :ROFLMAO::ROFLMAO:
     
  15. Tha_Ape

    Tha_Ape Member

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    So I got a 2017 Advanced a few months ago and got entune activated. They said the previous owner never activated it so I could get the free trial for 2 years. I thought it was 3, so I dont know if that's a sign it's going away in 2 or if thet just changed their offer.
     
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  16. GSK

    GSK New Member

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    this is seriously pushing me to try to get a 2019 before they are gone. It's baffling why they would remove this basic feature for an EV.
    what use is that Alexa thing? Seems like it's worthless if you don't have one of those in your house (which I don't)
     
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  17. Kicks07

    Kicks07 New Member

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    Alexa hasn't been very helpful.It would be a little more usable if it worked both ways, I.E. if you could say "Alexa, Charge my Prius now!". But it doesn't work like that because the 2020 Prime doesn't have Toyota Remote Connect (again, I have no idea why). You can use Alexa to turn on your smart devices at home, which might be useful if you had a porch light set up or your garage door set up. One of the biggest pluses is she can be set to play Pandora or Amazon Music, something Entune can't do. I tried using her to call, but when I say "Alexa, call so-and-so" It replies "Dialing so-and-so" but it doesn't actually do anything. I think if they just gave us android auto instead it would have been an almost even trade-off to lose the remote functionality of entune. Turns out we lost that and still have a half-a$$ed version of the Alexa feature.

    I'm kicking myself for not just picking up a 2019 or 2018 when they had massive rebates earlier in the year.
     
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